Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,835 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“Fashion nova has a really fast delivery service. I'm talking about their overnight delivery. All I did was pay extra money and I thought it would only speed things up a bit, but they really did delivery overnight.”

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Posted 5 years ago

“Fashion NOVA's bodysuit from their shapewear section really shaped my body into a new, sexy one I almost could not recognize. It gave me confidence to try on clothes I otherwise would have never dared because of my insecurity.”

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Posted 5 years ago

“I have not experienced any sort of problems with fashion nova's delivery services. My packages are intact and undamaged, ant they always deliver when they said they would.”

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Posted 5 years ago

“FN's customer service replies well to my messages and they don't make me wait unlike other shops that would get back to me after five days regarding my questions.”

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Posted 5 years ago

“They have the worst return department . They haven’t received my return items via priority mail . It really is a joke”

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Posted 5 years ago

“I'm feeling especially festive when I was browsing in fashionnova's festival collection. I'm looking for excuses to go and party just so I could wear one of those outfits.”

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Posted 5 years ago

“There is no shame in pink. Fashion nova has highly advertised this twith their new material girl collection. Some girls are ashamed to say they like pink but I say you should brandish it out and wear what you like.”

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Posted 5 years ago

“I ordered a bunch of clothes from fashion nova. I bought jeans, dresses, and shoes and all of them magically fit me properly. They're all the right fit for me.”

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Posted 5 years ago

“The paradise kimono from fashionnova that I bought three days ago has just arrived and I absolutely love how it frames my body and the fabric is light and the designs are overall beautiful.”

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Posted 5 years ago

“Fashion Nova's clothes are really affordable. Honestly I'm just a student who wants to stay trendy and even I don't have any complaints about the price.”

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Posted 5 years ago

“It's not like I'm flat or anything, but I just think my boobs aren't big enough and FN's push up bra is just what I needed. It doesn't hurt to put on and it doesn't look fake.”

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Posted 5 years ago

“I am a loyal shopper of Fashion Nova and have recommended this brand to my friends. I haven’t heard negative responses from them and this means that they have been provided with excellent service. I’m happy FN treated us well!”

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Posted 5 years ago

“I would love to see more collections from fashion nova. I know that there’s a lot already on the website, but I do not want to wear that everyone is wearing. I totally love this brand, but I also want to be different.”

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Posted 5 years ago

“I can tell that my orders were carefully made with love. Really, the quality is perfect and the designs are very unique and versatile. Love you FN!”

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Posted 5 years ago

“I bought an expensive dress from fashion nova it cost about $100 but it was definitely worth it. Love the design and the fabric is so smooth and comfortable. Wore it to an event last night and I got awarded as best dressed! Thanks fashion nova!”

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Posted 5 years ago

“Their website is simple and easy to access! Was able to find what I was looking for!”

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Posted 5 years ago

“Worst company ever. Returned item and they said it was damaged. Ordered a pair of jeans with my partial credit! Big mistake. Got two pairs of the wrong size. No number to call!!!!”

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Posted 5 years ago

“Ordered an outfit that I wanted to wear on a trip in the next couple of days. I knew that I entered my size correctly online when ordering but received an extra small. Even went back to check to make sure that I didn't make the mistake, which I didn't. I am an extra large, what exactly am I supposed to do with an extra small!? This is the 3rd time that this has happened with FN. The bag that the outfit was sent it even had xl on it! Tried calling to see if they could overnight the correct size but no answer....highly upset!!!! Even ordered some all white shoes that came dirty.”

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Posted 5 years ago

“The gypsy glitter fashion nova is selling is really fun to apply and I would recommend putting them beside your eyes for an enchanting look.”

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Posted 5 years ago

“Worst experience ever I purchased 8 items got only 5 items, sent them an email and still no response 8months later. The items I did receive where very low quality they are all polyester and sizes dont fit i gave them all away. I dont recommend this website at all.”

Helpful Report

Posted 5 years ago

Fashionnova is rated 2.0 based on 2,835 reviews