Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,835 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's sad that companies like this dominate the retail industry. Fashion nova's styles aren unique but their clothing quality is so sub par. I would honestly pay more for their styles if i knew i was getting a quality item. Ive ordered pants that come with the seams torn, sweaters made with paper thin material, and dresses with thread hanging from every crevice. It's a disgrace and environmentally haphazard. Unfortunately all my negative product reviews never get posted. Im positive they send their influences and celebrities a different quality product because i know no one would endorse clothing so bad quality.”

Helpful Report

Posted 5 years ago

“I think I have FN’s size chart to thank for all the clothes I got that fit in all the right places. The chest area isn’t too tight, and my arms and waist don’t look big in these.”

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Posted 5 years ago

“Fashion nova customer service is helpful, reliable, and polite. I like their attitude and patience toward me. They reply every time and they make sure I dont wait too long for them.”

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Posted 5 years ago

“FN’s bodysuit transforms my body. My backfat is suddenly gone, my waist is suddenly slimmer and my belly is significantly smaller. It’s a real game changer and I make sure I don’t forget to wear it to important occasions.”

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Posted 5 years ago

“Fashion Nova has great customer service. They attend to customers concerns professionally and they don’t make their customers wait too long. They make me feel like I'm valued as a customer.”

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Posted 5 years ago

“This is my favorite sales site by far. I have been using it for well over a year and have enjoyed many genuine products over that time. Items delivered as advertised and always well worth the wait, I can't recommend highly enough!”

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Posted 5 years ago

“Thanks to FN, I finally got the kissable lips I've always dreamed of having. I'm not talking about lipstick. They have these lip masks that really gives your lips moisture and a pinkish color to your lips naturally.”

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Posted 5 years ago

“Fashion Nova has the perfect contouring palette for all of my contouring needs. They have the colors that I need for the shape I want my face to look and sometimes I like to do fun copies of celebrity faces and the palette has everything I need.”

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Posted 5 years ago

“FN’s buttlifters are just what I needed. I seriously lack in the butt department so these really gave me the boost that my booty needed. Now I look great in all my outfits and no one is talking about my flat ass anymore.”

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Posted 5 years ago

“Easy to find your way around the website, colors are vibrant and inviting. The palette is really pleasing to the eyes. Shopping made fun!”

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Posted 5 years ago

“I'm more of the covered-up type and I thought Fashion Nova would just be full of skimpy outfits, but it has a great variety of clothes that suit even modest types like me!”

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Posted 5 years ago

“I was out of town for a funeral and received the item at my house. When I got home, I noticed that I received the wrong item. I put in a ticket. They will not take the item back or sent me the correct item because I did not report it in 2 days.”

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Posted 5 years ago

“For when it's a special day with my man, FN lingerie will never disappoint! My man might not wear them, but he loves them almost as much as I do.”

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Posted 5 years ago

“The bodysuit I bought on fashion nova complimented my curves so well. I will try to match that with the bandage skirts I have. Thanks, fashion nova!”

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Posted 5 years ago

“This business is solely based on ripping the consumer off! Once you have placed on order with them your money and your items ordered are held hostage. I waited 1 week for my items which were never shipped once I tracked them. I contacted Fashion Nova customer service for them to tell me it was still in the warehouse waiting to be mailed. I asked if we could change the shipment to overnight. No, they can not make any changes, huh? I wanted to cancel the order as I needed to buy the clothes elsewhere for an event. No, they could not do that either. AND they only issue a store credit if they could anyway. There was not even a manager on site to handle any problems. The customer service representative could of cared less. I will not order from here again! Buyer Beware read reviews, I wish I had. There are plenty of bad ones out there about this company.”

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Posted 5 years ago

“I just had to write and say a big thank you to fashion nova for the fast delivery of items and the lovely customer they always render me. I'm totally in love with my purchases, and I couldn’t wait to tell my family and friends about your shop!”

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Posted 5 years ago

“Fantastic service from start to finish! Great items – very trendy and cute. Fast delivery and pieces are well-packed. Highly commended over-all customer service. Two thumbs up!”

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Posted 5 years ago

“Every time I visit FN’s website, it just gets better! The scheme gets enhanced every once in a while, and it compliments the photos so well. I like how the colors just pop on the screen; it’s relaxing and very appealing. Like! Like!”

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Posted 5 years ago

“I ordered 3 bangles and I’m satisfied. Thank you, fashion nova!”

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Posted 5 years ago

“I made a purchase of shoes for 16 dollars plus 8.99 shipping. They sent me instead some trousers. So I post it back. I paid another £15 for shipping. Guess what, this company offered me gift card for 8 dollars!!!! Seriously? Never ever buy anything from them!!!”

Helpful Report

Posted 5 years ago

Fashionnova is rated 2.0 based on 2,835 reviews