FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received 5sqm of CSM, I needed under 4. I have over 1 sq m of CSM over and a 2.5kg tin of resin unopened and less than half of the topcoat used. Almost £300 to cover a roof. I can understand rounding up but this was silly. Rip off.”

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Posted 2 years ago

“Good service very quick delivery very happy with the products bought.”

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Posted 2 years ago

“Excellent products as per usual but let down by the courier which I understand full well is not thier fault.”

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Posted 2 years ago

“Great service. Best price .”

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Posted 2 years ago

Hi Oliver, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Excellent service, received goods next day ….product was just what was required on site. Many thanks for your help. Thank you.”

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Posted 2 years ago

“Very efficient service and excellent advice given.”

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Posted 2 years ago

“Excellent service good postal service in all very impressed”

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Posted 2 years ago

“Very satisfied as always. Delivered very quickly.”

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Posted 2 years ago

“no problems.”

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Posted 2 years ago

“Very quick to supply goods and made phone contact as soon as they were ready for collection. Have not opened or used any of the goods yet but from previous experience all will be fine”

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Posted 2 years ago

“Prompt service and a great range of products.”

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Posted 2 years ago

“Very efficient and easy to deal with. This was my 2nd-time purchase in a few years, and will always be my first choice to go to.”

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Posted 2 years ago

“very goo stuff ta”

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Posted 2 years ago

“Good quality materials in the right quantities The accessories kit was not sufficient. It recommends mixing 2kg at a time and there is a total of 40kg of resin and 10 kg of flow coat, so with 50kg in total that is 25 mixes which requires 25 rollers or brushes”

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Posted 2 years ago

“quick service”

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Posted 2 years ago

“Exellent fast service”

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Posted 2 years ago

“I bought fibreglass roofing kits. A reasonable price and a great product backed up by a really useful video on how to use it. Very prompt delivery, and in the event you have queries a very quick and helpful customer service . A perfect retailer. Thank you.”

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Posted 2 years ago

“Everything was great, they did everything you would expect of them well until I contacted them as I’d made a mistake and quite a lot of resin leaked from my mold meaning I needed some more. As I’d bought 10kg of clear cast resin I asked if the 2.5kg could be poured on top of the 5kg as they had different names and I also cheekily asked if there was any chance of a discount or free delivery as I needed to buy more. They answered the first question fine but completely ignored the second. They didn’t even just say ‘sorry no’ and I asked twice! If they had answered the rating would be 5 stars.”

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Posted 2 years ago

“Excellent service, ordered lunchtime! delivery of pallet with goods the next next morning 👍”

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Posted 2 years ago

“Pallet arrived 4 days before trims ,no communication to tell me there would be 2 deliveries.”

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Posted 2 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews