FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed, won’t order from here again, Original order took over a week to arrive and when it did items missing and damaged. Still waiting for missing and damaged items to arrive. Tried to save a tenner and cost me a ton”

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Posted 3 years ago

“I found fibreglass direct most helpful they advised me with my query very happy with them”

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Posted 3 years ago

“Opted for one of your bundles as it made the whole process of purchase nice and simple. Goods were trackable during transit and arrived as promised. Thanks !”

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Posted 3 years ago

“Really impressed with the pond kit. Everything needed was included and well packed good quality materials delivered promptly.”

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Posted 3 years ago

“Excellent service arrived on time will definitely continue to use them 👍”

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Posted 3 years ago

“Always a super fast service, good prices and stock. Highly recommend using fibre glass direct”

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Posted 3 years ago

“It's been a week since making the order. I've received nothing. It was supposed to be here in 2 to 3 days. I tried contacting Customer Services several time and just a voice mail. Tried emailing them - nothing. Contacted the courier XPD and they just refer me back to FibreGlassDirect. No product and abysmal customer services.”

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Posted 3 years ago

“Used fibreglassdiect on a few occasions. Not any issues. Very pleased.”

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Posted 3 years ago

“Great product, easy to order on website, quick delivery and very competitive price.”

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Posted 3 years ago

“I was amazed and delighted when my order arrived the next. Magic!”

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Posted 3 years ago

“Never had a problem with this company always good quality and-on time delivery reasonable prices ,what’s not to like there are lots of company’s could learn about customers service from these people”

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Posted 3 years ago

“Smooth business”

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Posted 3 years ago

“Good service, fast delivery, really pleased”

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Posted 3 years ago

“Fast delivery product is amazing will be buying again”

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Posted 3 years ago

“Easy site to order from, delivered within specified time frame, unable to send photos as waiting for rain to stop and weather to get better before able to do roof!!”

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Posted 3 years ago

“Print with the delivery fought a bit strange splitting the items as it was the same size van that brought the trims would use this company again”

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Posted 3 years ago

“Phone lines never answered, still waiting on part of an order that was made almost 2 weeks ago. Tried to trace using the chat on website had 1 reply saying you’d try and trace my order nothing since.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Transport a bit expensive, but hey! It’s acetone, volatile and nasty. responsibility costs. Better than not being able to get it!”

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Posted 3 years ago

“GOOD SERVICE AND GOOD PROUDUCT WILL USE AGAIN”

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Posted 3 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews