FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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Anonymous

Anonymous // 01/01/2019

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“Great Thank you”

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Posted 4 years ago

“Finally got my order fulfilled after many days of emails etc. Carrier you use are a joke, they seem it acceptable to deliver damaged opened boxes with half the contents missing. Customer service also leaves a lot to be desired as l am still waiting for return calls that were promised!”

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Posted 4 years ago

“good service, quick delivery, quality product”

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Posted 4 years ago

“Quick and reliable service”

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Posted 4 years ago

“Website easy to navigate,fast and efficient delivery service .Recommend and will use again.”

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Posted 4 years ago

“Very good product, very fast delivery. Will use again”

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Posted 4 years ago

“Great product great service”

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Posted 4 years ago

“Does what it says on the tin, just a shame the delivery driver could not wait for someone to answer so lobbed the parcel over the gate!”

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Posted 4 years ago

“Top class service very quick delivery”

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Posted 4 years ago

“Never arrived on first two delivery dates and had no response to first enquiries. Order was then slightly wrong but no time to correct will source locally”

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Posted 4 years ago

“Purchase product over week ago still not received Would not recommend spent over 200 pounds give 1 more day to turn up then off to citizens advice to see how to get my money back”

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Posted 5 years ago

Hi Robert, your order was placed on the eve of the 15th and dispatched on the 16th. Unfortunately, there was a delivery fail on the 17th. It is back out for delivery today between 2.15 and 4.15pm. I have forwarded the details of this to your order email address. We sincerely apologise for the delay. Kind regards, FibreGlassDirect.

Posted 4 years ago

“1st Class Service Thank you”

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Posted 5 years ago

“As allways brilliant service and products”

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Posted 5 years ago

“Great service and great materials.”

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Posted 5 years ago

“My order was 1 item short but on contacting the company this was rectified and completed within 2 working days will use this company for all future projects”

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Posted 5 years ago

“Great products and price let down by cheapskate courier. Order dispatched quickly and correctly but courier failed to deliver on day promised. No way of phoning courier to find out what’s going on and emails from me and supplier not answered. Online status not updated and delivery came three days late with no communication. Get yourselves a new courier”

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Posted 5 years ago

“fast delivery”

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Posted 5 years ago

“First class”

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Posted 5 years ago

“Arrived quickly and easy to use did the job effectively no leaks”

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Posted 5 years ago

“Have used FibreGlass Direct before and been happy. A little disappointed this time round. Item missing on first delivery. Have since received missing item (Topcoat), but still had the catalyst for this item not in package. Contacting Fibreglass Direct seemed to be difficult to get a person on the phone. All saying that once I had spoken to someone the issue was dealt with quickly and email queries”

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Posted 5 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews