FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“under delivered materials, costing me a fortune to repair. Do not buy from these charlatans”

Helpful Report

Posted 4 years ago

Hi James, thank you for your feedback. We have reached out to you to get a better understanding of your complaint. We have your full order down as delivered. All kit components are specified on the product page. Each kit provides enough resin, matting and topcoat for the area specified. We wish to get the bottom of this so we can understand what went wrong. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Bought a small GRP kit with all the trims. Cheapest I could find, had call the next day saying it would be ready as soon as I could get to pick it up. Wouldn’t hesitate to recommend these guys.”

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Posted 4 years ago

Hi Gregg. Many thanks for your recommendation, we really appreciate it! We hope to work with you again in the future. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Quantity will last me a long time. May not need any more. If I do will use you again. Thank you.”

Helpful Report

Posted 4 years ago

Hi Robert. Many thanks for your kind review! Hopefully, we'll get to see you again in the future. Kind regards, FibreGlassDirect.

Posted 4 years ago

“I was amazed at how fast my order was dealt with, dispatched and delivered to my home. The service is outstanding: a very worthy 5 stars! Thank you.”

Helpful Report

Posted 4 years ago

Hi Andrew, thank you so much for your lovely review. It is greatly appreciated by the team here at FibreGlassDirect! Kind regards, FibreGlassDirect.

Posted 4 years ago

“FibreglassDirect the best”

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Posted 4 years ago

Hi Catalin, thank you so much for your 5-star review. We really appreciate it! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Very easy to find and order the materials I needed, even had something I didn't know I needed. Good quality products delivered very quickly.”

Helpful Report

Posted 4 years ago

Hi Stephen, thank you so much for your kind review. We really appreciate it. Hope to see you again in the future! Thanks again, FibreGlassDirect.

Posted 4 years ago

“Hi been roofing since leveling school i have used pvc roofing and bitumen roofing and this is the easiest order 10 meters and material left thank norman”

Helpful Report

Posted 4 years ago

Hi Norman! Many thanks for your kind review. We're delighted that your roof worked out so well. Hope to see you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Always good quality, great value and quick delivery”

Helpful Report

Posted 4 years ago

“Placed my order 2 weeks ago without any sort of update. I've been waiting for a response from customer support which I've tried to contact 2 different ways now.”

Helpful Report

Posted 4 years ago

“I required a small piece of glass fibre matting and this company was able to provide 1kg which is ideal for the job I had in mind. The matting arrived very promptly and although I have not yet carried out the repair I have in mind I have every confidence that it will be satisfactory.”

Helpful Report

Posted 4 years ago

“Class Service, delivered as ordered in record time. Will not hesitate to order with them again. Thanks to the Team.”

Helpful Report

Posted 4 years ago

Hi Kevin, many thanks for your kind review. Much appreciated by the team. Hope to work with you again in the future!

Posted 4 years ago

“Great people to deal with Very helpful and efficient”

Helpful Report

Posted 4 years ago

Hi John, many thanks for your kind review. Much appreciated by the team. Hope to work with you again in the future!

Posted 4 years ago

“Very prompt and accurate service. At 81 and never having done any resin casting I was rather doubtful of achieving a good result. I had made a LED lamp using 240 blue LEDs on a rectangular piece of veroboard. and needed to fully waterproof it because I wanted to place it at the foot of a waterfall in my garden. I worked for me without problem. To finish it off all I did was polish it with Silvio metal polish. It is brilliant.”

Helpful Report

Posted 4 years ago

Thank you so much, Ray, for your kind review. We're delighted to see that your project turned out so well. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Advise and service was excellent. A company from phone call to delivery was exemplary. Been using rubber in the past, happy to say that I will be ordering in future from fiberglassDirect. I was a little bit worried about changing direction. Very happy I found you A+++++”

Helpful Report

Posted 4 years ago

Hi Simon, many thanks for leaving us such a kind review and for taking a chance on FibreGlassDirect. We're delighted to see that everything turned out ok. Look forward to working with you again. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Item turned up damaged luckily enough I only needed half so was able to use”

Helpful Report

Posted 4 years ago

Hi Daniel, we're so sorry to see that your item was damaged on arrival. We have noted this and will be investigating with our courier. Thank you for taking the time to leave us a review. Kind regards, FibreGlassDirect.

Posted 4 years ago

“very helpful staff”

Helpful Report

Posted 4 years ago

Hi John, many thanks for your 5-star review. I will pass your comments back to the team. Thanks again, FibreGlassDirect.

Posted 4 years ago

“Order arrived next day , haven't done the job yet but have used Fiberglass Direct before and the product easy to use”

Helpful Report

Posted 4 years ago

Hi Paul! Thank you for your 5-star review of your experience with FibreGlassDirect. We sincerely appreciate it. Hope to see you again in the future. Kind regards, FibreGlassDirect.

Posted 4 years ago

“was a vry good price and quality delivered faster than stated,with everything supplied as a complete kit would definately use you again thank you”

Helpful Report

Posted 4 years ago

Hi Edward, thank you for your 5-star review of your experience with FibreGlassDirect. We sincerely appreciate it. Hope to see you again in the future. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Great company, great customer service always willing to help. very fast delivery will definitely use again. Just need to change there courier services.”

Helpful Report

Posted 4 years ago

Hi Jason, thanks a lot for your kind review of FibreGlassDirect. I will pass back your feedback to the team. Hope to work with you again! Kind regards, FibreGlassDirect

Posted 4 years ago

“Great service. The only people I use now. Excellent service”

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Posted 4 years ago

Hi Terry, many thanks for your lovely review. I will pass your feedback to the rest of the team. Looking forward to working with you again. Kind regards, FibreGlassDirect.

Posted 4 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews