FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

Write Your review

Tell us how FibreGlassDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for the order to be delivered 10 days after placing the order”

Helpful Report

Posted 3 years ago

“Great kit. Perfect for our new pond.”

FibreGlassDirect 5 star review on 26th September 2021

Helpful Report

Posted 3 years ago

Thanks for the great review Rob. Your pond looks fantastic, well done! Team FibreGlassDirect.

Posted 3 years ago

“Had everything I needed for my flat roof repair. Easy to order and speedy delivery. A+”

Helpful Report

Posted 3 years ago

“Crappy delivery service, excellent customer service sorting it out, still use them next time.”

Helpful Report

Posted 3 years ago

“Great personal service and super fast delivery.”

Helpful Report

Posted 3 years ago

“Very happy with the FibreGlass and the delivery of it.”

Helpful Report

Posted 3 years ago

“Excellent service 1st class”

Helpful Report

Posted 3 years ago

“Great prices and service every time, cannot recommend highly enough”

Helpful Report

Posted 3 years ago

“Pours beautifully flat, but then wrinkles. So I’m a bit dissatisfied. Perhaps pouring more than 4mm deep is a problem.”

Helpful Report

Posted 3 years ago

Hello John, Thank you for your review. Can I ask if that is a canvas or a painting? Also, what percentage of catalyst did you use, please? This resin is usually used on surfaces such as a coffee table and once cured, it needs to be flattened down wet & dry using sandpaper with a fine grade, once flat you then use a cutting compound to take out the sand marks leaving it flat and clear. We do have an art epoxy resin that can be poured up to 5mm max, this would be more suitable for paintings etc. Thank you FGD

Posted 3 years ago

“Doing DIY and never done or used this before. There customer support was very help full, listened and answered all questions to my satisfaction.”

Helpful Report

Posted 3 years ago

“Speedy service, easy to order via the website. Product exactly as described.”

Helpful Report

Posted 3 years ago

“UPDATE Three days further on ……,.. still no delivery and no offer of my money back either. Staff not helpful. Very poor. Still waiting for my order. Can’t get anyone on the telephone to clear up the mystery of why their delivery agents keep saying they’ve carded the delivery. NO cards have been left. I would avoid this company!”

Helpful Report

Posted 3 years ago

“fast and efficient and products are first class”

Helpful Report

Posted 3 years ago

“Deliveries always arrive on time, great product have used them for years”

Helpful Report

Posted 3 years ago

“Order arrived promptly and correct, generous quantity of woven cloth and CSM tissue.”

Helpful Report

Posted 3 years ago

“The product i use was no good so brital when tipped some on a towel cracked then I bent it a bit to see how strong I made it 10mm thick 21 inc x13 inc I wouldn't recommend this product”

Helpful Report

Posted 3 years ago

“Pricing and delivery A1. Due to bad weather I haven’t been able to use the products but don’t expect any problems. Would be pleased to provide a follow-up review when the roof is complete.”

Helpful Report

Posted 3 years ago

“FGD as they are listed in my workshop contacts are knowledgeable helpful and stock materials for just about any project, the materials used in the industry are never cheap but FGD are competitively priced and able to give advise if you have a problem that’s worth a consideration when pricing your project Excellent service”

Helpful Report

Posted 3 years ago

“Very Quick delivery Universal GRP kit was exactly as described. Very pleased will use again.”

Helpful Report

Posted 3 years ago

“Ordered a 20 square metre pond kit. Very happy with service and delivery thank you”

Helpful Report

Posted 3 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews