FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some glass cloth which arrived quickly in a secure package. The product was reasonably priced and was good value for money. I will buy from FibreGlass Direct again.”

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Posted 3 years ago

Hi there, many thanks for your kind review! It is much appreciated by the team at FibreGlassDirect. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Quality item and quick delivery. Very satisfied”

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Posted 3 years ago

“Terrible service Items have still not arrived. Tried calling company with no answer. Message said closed due to public holiday. Courier company are un-contactable. I used online tracking to re-arrange delivery and it didnt turn up. Still waiting. Have had to order from elsewhere and request refund. Not good.”

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Posted 3 years ago

“Fast, good price. Well packaged and delivered. As a novice I would have loved some advice on mixing properties and amounts. Perhaps a wee leaflet. Managed to find the info on your website eventually so all good now. Cheers”

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Posted 3 years ago

“Sent out the order in double-quick time. Haven't used the items yet but I'm sure they will be fine.”

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Posted 3 years ago

“Used this company before. Excelent product and excellent service.”

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Posted 3 years ago

“Always first class service at the right price.”

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Posted 3 years ago

“Simple, no fuss and the goods arrive”

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Posted 3 years ago

“FibreGlassDirect have fulfilled my order perfectly. I paid for delivery and still not received any products six days later. Perhaps FibreGlassDirect should consider working with a delivery company that can fulfil their promises of delivery within 2-3 days. Very annoyed”

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Posted 3 years ago

“Good stuff and well packed. Proper delivered on time. It means though I have to do the work 😃. No rest for the wicked they say. Thank you for your prompt service.”

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Posted 3 years ago

“Very fast turnaround excellent service thank you”

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Posted 3 years ago

“Good and prompt many thanks”

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Posted 3 years ago

“Fast delivery and very pleased with item”

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Posted 3 years ago

“very helpfull people quick delivery thank you”

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Posted 3 years ago

“Absolutely fast and good service”

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Posted 3 years ago

“Pathetic-you sent 2 packages not 3,we are missing the fibre glass matt 10 metres.Neither of your phone numbers work and you did not respond to my email,so, Karen,its a dismal FAIL.. Please send the matting,the delivery man changed the receipt as he only had 2 packages,I hoped you'd be sending it on ,but here I am,roof leaking,over £200 down.”

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Posted 3 years ago

“I ordered the basic components for a roof repair. These were extremely good value as they were good quality matt, resin and catalyst at a very reasonable price. A minor delay in doing the job was having to google the mix ratio as the resin can does not have this information printed on it. The courier failed to deliver on the promised day, and failed to call the number provided to solicit directions which would have answered their question about finding the house. As a consequence the delivery was delayed by some days.”

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Posted 3 years ago

“Great value and service as usual”

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Posted 3 years ago

“Very prompt delivery considering Pandemic restrictions”

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Posted 3 years ago

“Very good efficient service”

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Posted 3 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews