FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

Write Your review

Tell us how FibreGlassDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order for 10m2 Roofing kit. Only got the fibreglass delivered, nothing else. Spent days trying to find out what was happening to the rest of the order. Fibre Glass Direct staff were VERY difficult to contact, not answering phone, not responding to messages left or emails. Eventually gave up and canceled the whole order. Used another supplier, excellent service and slightly cheaper!”

Helpful Report

Posted 2 years ago

Hi David, we are extremely sorry for the experience that you had. It is difficult to say what went wrong until we investigate the order details. But we apologise for the inconvenience caused to you. We would like to serve you again with our excellent product range with utmost efficiency, please. We look forward to working with you again in the future.

Posted 2 years ago

“Good products quick enough delivery service”

Helpful Report

Posted 2 years ago

Hi, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“very good indeed”

Helpful Report

Posted 2 years ago

Hi Ian, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“I thought the service and product excellent the delivery was very quick as well from order to new roof in 4 days Highly recommended.”

Helpful Report

Posted 2 years ago

“Friendly, efficient and fast service I have no hesitation in recommending them.”

Helpful Report

Posted 2 years ago

“We bought a complete kt, more than enough for the garage roof on sizes requested. If you do your research it shows an amateur can replace a flat roof. Very pleased with the service we received”

Helpful Report

Posted 2 years ago

“Perfect Fast Del next day Spot on Thanks Ric”

Helpful Report

Posted 2 years ago

“Having read the reviews, I’m glad I purchased this item, I did phone to check it was suitable for fibreglass roof, and advised about quantity. Used a small roller owing to adding to much hardener it could be applied quicker. Great finish and dries within 30 minutes, so very pleased.”

Helpful Report

Posted 2 years ago

“Grate staff thanks”

Helpful Report

Posted 2 years ago

“super service and great products. Nothing else to say”

Helpful Report

Posted 2 years ago

“It is a good service and I will be back 😊”

Helpful Report

Posted 2 years ago

“Great product”

Helpful Report

Posted 2 years ago

“spot on start to delivery”

Helpful Report

Posted 2 years ago

“Great product at a good price”

Helpful Report

Posted 2 years ago

“good product but terrible packing and delivery. Resin tubs leaking and they stink”

Helpful Report

Posted 2 years ago

“Great service and prices, always come back to them for resins, matting and accessories”

Helpful Report

Posted 2 years ago

“Great company to deal with.”

Helpful Report

Posted 2 years ago

“Top drawer service. Quick delivery with good tracking and delivery information”

Helpful Report

Posted 2 years ago

“Excellent, products. I will use FGD again.”

Helpful Report

Posted 2 years ago

“Very quick on delivery. Easy to use site and happy with product. So thumbs up for me.😁”

Helpful Report

Posted 2 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews