FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for your very prompt delivery. Thank you for a Excellent service. Would definitely use again”

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Posted 2 years ago

“Great prices and fast service”

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Posted 2 years ago

“I was very impressed with the speed of response, both by post (2 days) and for click and collect (same day), and by the immediate and personal response to my email query ( I received an email response and a phone call within 30 minutes!).”

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Posted 2 years ago

“Hi the order from fibreglass supplies was brilliant I ordered at 10.50 and arrived at 11.30 the next day you can t get better than that the roof trims came the day after as they are 3 meters long from a difference carries very very good servic”

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Posted 2 years ago

Hi Vincent, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Very disappointed my pacel eventually turned up but half of it is missing I have rung them and e mailed them but so far not a reply ,it looks like I will have to swallow my loss but will not use them again”

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Posted 2 years ago

“I ORDERED TWO TINS OF 5KG TOP COAT WITH CATALYST. THEY ARRIVED FAIRLY SOON AFTER ORDERING VIA A DELIVERY COMPANY CALLED XPD. THEY WERE NOT GREAT. FIRSTLY THEY DID NOT DELIVER ON THE DAY THEY SAID THEY WOULD AND I HAD TO MISS AN APPOINTMENT. THEY MADE ME SIGN ON THE SCREEN TO GET A QR CODE BUT WHEN THEY DELIVERED THE NEXT DAY THEY DID NOT ASK FOR THE CODE. WHEN I LATER OPENED THE PACKAGE I SAW THAT ONE OF THE TINS OF 5KG WAS BADLY DAMAGED ALTHOUGH SEEMINGLY USABLE AND THE OTHER WAS KNOCKED ABOUT A BIT. I PHOTOGRAPHED THEM AND SENT A COPY TO THE SUPPLIER BUT HAVE NOT HEARD BACK. HOPEFULLY WHEN I USE THE MATERIALS ALL WILL BE WELL BUT IT'S NOT BEEN A GREAT EXPERIENCE. BRUCE RAYER.”

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Posted 2 years ago

“Very good service very helpful in helping me how much fibreglass I would need for my pond”

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Posted 2 years ago

Hi Steven, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Pallet looked as the cover was open luckily it hadn’t rained much, I also sent an email with a photo of the damaged drum of resin but had to phone to confirm that you had received it. Although I was told that if I had any issue with the resin when I get to use it I found it poor service.”

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Posted 2 years ago

“Good service but delivery charges far too high Just priced an order with you goods £48 delivery £40 — No way”

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Posted 2 years ago

“I received parcel without any problem. I have question about instruction, how to use it, what proportion to mix, what time to put 2 coat? Thank you.”

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Posted 2 years ago

Hi Mariusz, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. You can call our customer care number at 028 2502 2035 or email us at sales@fibreglassdirect.co.uk for any technical assistance. We look forward to working with you again in the future.

Posted 2 years ago

“Easy to order and quick delivery. One stop shop for everything you need for a garage roof project.”

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Posted 2 years ago

Hi Jeff, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Would be helpful to have a delivery notification. Mine came in on a Sunday which in itself isnt and issue but I only happened to arrive home by chance”

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Posted 2 years ago

Hi Bryn, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“All ways a great service and speedy delivery”

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Posted 2 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future.

Posted 2 years ago

“Reliable service”

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Posted 2 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future.

Posted 2 years ago

“Very speedy delivery and good prices”

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Posted 2 years ago

Hi James, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Very prompt a good service”

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Posted 2 years ago

Hi Paul, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“My order was processed and delivered very quickly and the contents of the box were exactly as described in your ad. I have no experience of fibreglassing and was a bit disappointed not to have any instructions included in the kit but I guess YouTube will have to suffice. The kit is to cover the roof of a model steam engine I have built. Thank you.”

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Posted 2 years ago

Hi Peter, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. If you can contact our customer care please, they should be able to help you with any technical advice that you would need. We look forward to working with you again in the future.

Posted 2 years ago

“Super fast delivery every time. Great products as always. The online order process is very simple and I was always kept up to date with purchases and delivery confirmations via email.”

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Posted 2 years ago

Hi Mark, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“helpful as usual”

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Posted 2 years ago

Hi Michael, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Easy to use website and a good price for 10kg of resin (Using it for inlaying wood for my Etsy products) Delivery was very fair and fast, will more than likely be using this site again once I run out :)”

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Posted 2 years ago

Hi, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews