FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, Currently waiting to hear from your colleague Rodney Wilson as to where my order is in the XPD process as delivery is untraceable as far as my computor abilities go. I will write a review when I get the complete order delivered”

Helpful Report

Posted 2 years ago

“Product arrived, well packed, seems suitable for purpose. I have knocked one star off because of the late delivery. Probably not the suppliers fault, this van be a funny place for deliveries at times.”

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Posted 2 years ago

“I made a mistake on my order. Got in touch and was told, I would have to cancel and reorder. I thought I’d probably have to wait a week or two for a refund but had it back in my PayPal account a couple of hours later. Just have to wait a day or so, to get my money back from PayPal and I will order the correct amount of stuff.”

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Posted 2 years ago

“well you would think that it would be freepostage as the price has shotup very high and adding stupid tax on top of that for the fibeglass roll i used to get this for around 80 quid with postage when it was glassples”

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Posted 2 years ago

“Can rely on this company for fast and reliable service. Great products.”

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Posted 2 years ago

“Helpful, nice to deal with.”

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Posted 2 years ago

“Well never done this fibreglass thing before totally blown away on how easy it was nervous at first especially when I picked up my brush and the pot followed it 😂was a bit slow doing my joints with the bandage so you have to pick up the pace that was on 20cc mix so I did 18cc gave me extra time and it is solid you do need two people I’d say but end result is perfect the roof is water tight and it is as solid as concrete 5star and staff are there for you if you have any worry’s and videos”

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Posted 2 years ago

“Super fast delivery!”

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Posted 2 years ago

Thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Products are good delivery is poor”

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Posted 2 years ago

“Placed an on line order and received a phone call a few hours later to say it was ready for collection. The men were very helpful when I went to collect order. They put it all in the car boot for me. Would highly recommend”

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Posted 2 years ago

Hi Karen, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Very happy with the product just should throw few litre of cleaner too”

Helpful Report

Posted 2 years ago

Hi, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“I have not received my goods so all I can say is the courier company you are using are useless!!!”

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Posted 2 years ago

“Even though the package arrived damaged, the team were extremely useful in making sure a replacement order was sent to me before Easter. Thanks a lot Rodney.”

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Posted 2 years ago

“Professional”

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Posted 2 years ago

“Very competitive pricing and fast delivery. Highly recommended”

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Posted 2 years ago

“As I have not yet received this item and have had no success chasing the delivery I rate your service a rubbish. Mrs J Borsberry, order number 10083838.”

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Posted 2 years ago

“lightning fast delivery”

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Posted 2 years ago

“I have purchased Epoxy resin and Hardener packs from Fibreglass Direct on two occasions and the ordering, next day speed of delivery and above all quality of the product is fantastic. The resin to hardener ratio for the epoxy resins is about 3:1 so be aware that you mad more than you think - it takes a decent time to set but next day is rock solid - even art lowish temperatures.”

Helpful Report

Posted 2 years ago

Hi John, thank you so much for your kind words. We appreciate your feedback and your taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future.

Posted 2 years ago

“Great product … easy transaction and fast delivery 👌”

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Posted 2 years ago

“Helpful staff. Thanks”

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Posted 2 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews