FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

Write Your review

Tell us how FibreGlassDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Karen arrived on time very happy with you Service , your service has never let me down and your product has not failed me many thanks m v h Refurbishment”

Helpful Report

Posted 3 years ago

Hi Mark, many thanks for your review! Hope to work with you again in the future. Delighted to see everything went ok! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Swift delivery, have not used the product yet, looks to be of a good quality. Very pleased so far. Thank you”

Helpful Report

Posted 3 years ago

Hi Tom, many thanks for your review! Hope to work with you again in the future. Kind regards, FibreGlassDirect.

Posted 3 years ago

“Not very good service ordered 1 week ago Never arrived”

Helpful Report

Posted 3 years ago

Hi William, We sincerely apologise for the delay in your order. It left our depot on the 15th and has was last updated by our couriers as recevied on the 15th. We're tracking this down for you to get it sorted. We sincerely apologise for the delay. Kind regards, FibreGlassDirect.

Posted 3 years ago

“Just right.”

Helpful Report

Posted 3 years ago

Many thanks for your kind review. It is much appreciated by the team! We hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Advice about what to buy was most helpful, and the order simple to place. It has arrived on time and is complete Many thanks”

Helpful Report

Posted 3 years ago

Hi there, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Fast and efficient from ordering to delivery. Thank you”

Helpful Report

Posted 3 years ago

Hi Carol, many thanks for your kind review! It is much appreciated by the team. Hope to work with you again in the future. Best regards, FibreGlassDirect.

Posted 3 years ago

“Prompt delivery, well packaged”

Helpful Report

Posted 3 years ago

Hi Philip, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Very helpful once I'd used the phone to ask a question. And they responded to my email query about instructions for using the products straightaway. Haven't used the product yet.”

Helpful Report

Posted 3 years ago

Hi Richard, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Prompt delivery and kept up to date by email. Not had time to try product. Bad bit was the postage cost but price decided by others.”

Helpful Report

Posted 3 years ago

Hi Maggie, many thanks for your 5-star review. We really appreciate it. Postage charges are something we're constantly working on. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Excellent seller. Quick delivery. Would recommend.”

Helpful Report

Posted 3 years ago

Hi Nikolajs, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Awesome and reliable!”

Helpful Report

Posted 3 years ago

Hi there, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“I’ve ordered from you, we only received part of the order and now I am not getting a response at all. Please urgently contact us. Check your emails and messages left.”

Helpful Report

Posted 3 years ago

“We have used FibreGlass direct 3 times over the last few years. Delivery always prompt. Products always good quality, packaged properly and correct to order.”

Helpful Report

Posted 3 years ago

Hi Deborah, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“First class and speedy delivery thanks”

Helpful Report

Posted 3 years ago

Hi Brett, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Good product at affordable prices”

Helpful Report

Posted 3 years ago

Hi Ian, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Very good service, came on time only thing one of the tins came with a big dint”

Helpful Report

Posted 3 years ago

Hi, many thanks for your 5-star review. We really appreciate it. We're sorry to see that one of the cans was damaged. We will certainly take that back to our couriers. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Kit arrived very well packaged and within expected time. Have not used it yet”

Helpful Report

Posted 3 years ago

Hi Richard, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Very pleased with the service and delivery”

Helpful Report

Posted 3 years ago

Hi Stan, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Verry promptly dispatched, arrived faster than expected”

Helpful Report

Posted 3 years ago

Hi there, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Hi there, many thanks for your 5-star review. We really appreciate it. Hope to see you again in the near future! Kind regards, FibreGlassDirect.

Posted 3 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews