FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything ok”

Helpful Report

Posted 3 years ago

Hi Michal, many thanks for your review. We're delighted to see that everything was ok with your order. Thanks again, FibreGlassDirect.

Posted 3 years ago

“Very speedy delivery and great product”

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Posted 3 years ago

Hi, Yoga Loft! Thank you so much for your kind review of FibreGlassDirect. It is greatly appreciated by the team. Glad to see everything turned up quickly. Thanks again, FibreGlassDirect.

Posted 3 years ago

“Complete stock , fulfilled as quickly as they could. Good choice of sizes and good guide sheets so ordering was as cost effective as could be. The gear arrived fine. My only slight issue was with the cost of the delivery. Top end of costs which hurt a bit.”

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Posted 3 years ago

Hi Art, many thanks for your review. Glad to see everything turned up quickly and safely. We're constantly reviewing our courier rates and trying to provide the best value for our customers. Thank you again for your feedback. Kind regards, FibreGlassDirect.

Posted 3 years ago

“Product price was good , postage and packing expensive”

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Posted 3 years ago

Hi Steven, many thanks for your review. We're working really hard on our courier rates to get the most competitive deal we can whilst maintaining a reliable delivery service. Sincerely appreciate your feedback. Kind regards, FibreGlassDirect.

Posted 3 years ago

“Great product, quick delivery, good price. x”

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Posted 3 years ago

Thank you so much for your kind review of FibreGlassDirect. We're delighted to see that everything was ok with your order and it came quickly. Hope to see you again in the future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Always a pleasure to deal with and great products.”

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Posted 3 years ago

Thank you, John, for your kind review. Much appreciated by the team here at FibreGlassDirect. Look forward to seeing you again in the future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“A great Company to deal with, fast next day delivery.”

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Posted 3 years ago

Hi Jarlath, many thanks for your kind review - much appreciated by the team at FibreGlassDirect! Hope to see you again in the future. Thanks again!

Posted 3 years ago

“I have used Fibreglass direct a few times now and I will be continuing to do so. Thier products is brilliant and the speed of service is 1st class”

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Posted 3 years ago

Hi Adam, Many thanks for your kind review! We're delighted to see everything went ok with your order. Hope to see you again soon! Thanks again, FibreGlassDirect.

Posted 3 years ago

“Products I ordered arrived on time, everything was there, no complaints at all”

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Posted 3 years ago

Many thanks for your kind review, much appreciated by the team! Hope to see you again soon. Thanks again, FibreGlassDirect.

Posted 3 years ago

“Delivered on time, excellent.”

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Posted 3 years ago

Hi Geoff, Many thanks for your kind review, glad to see everything arrived on time! Hope to see you again in the future. Kind regards, FibreGlassDirect.

Posted 3 years ago

“Good service. Fast delivery”

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Posted 3 years ago

Hi Uzemeckas, Many thanks for your kind review, glad to see everything arrived on time! Hope to see you again in the future. Kind regards, FibreGlassDirect.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Alan, many thanks for your kind feedback! Hope to see you again in the future. Kind regards, FibreGlassDirect.

Posted 3 years ago

“FibreGlassDirect was recommended to me for my Epoxy resin purchases, so I thought I would give them a try. The ordering process was easy and it was delivered very quickly. Unfortunately part A of the resin had been stored somewhere very cold and needs to be warmed up before I can use it I have tried a fast heat but that didn't work so it will have to be a slow thaw. Please check where your resin is stored .”

Helpful Report

Posted 3 years ago

Hi Dawn, many thanks for your feedback which is vital to us. I have passed your comments back to the team to check this out. Please don't hesitate to contact us for any additional concerns in using our resins as this is most unusual. Kind regards, FibreGlassDirect.

Posted 3 years ago

“Fast delivery- a day earlier than expected. Just need the weather to warm up now....”

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Posted 3 years ago

Thank you so much for your kind review, it is much appreciated by the team here at FibreGlassDirect. Hope to see you again in the future! Thanks again, FibreGlassDirect.

Posted 3 years ago

“Usual excellent service”

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Posted 3 years ago

Thank you, Mrs Redmayne, for your continued custom and your kind review. It is much appreciated by the team at FibreGlassDirect. Look forward to working with you again in the future! Thanks again, FibreGlassDirect.

Posted 3 years ago

“Very helpful customer service, speedy and easy ordering and delivery and good product.”

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Posted 3 years ago

Hi Alex, we're delighted to see that everything went ok with your order and our team were able to answer your queries. We hope to see you again in the future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“A very informative website and excellent service”

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Posted 3 years ago

Hi Martyn, many thanks for your 5-star review! We greatly appreciate it. Delighted to see that you found the website helpful when making your purchase. Look forward to seeing you again in the future! Kind regards, FibreGlassDirect.

Posted 3 years ago

“Great service pleasure to deal with”

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Posted 3 years ago

“Brilliant aftersales service form the technical dept. Answered my questions quickly and in a way I could understand, being a non technical customer.”

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Posted 3 years ago

“Fantastic quick delivery, very pleased with product. Would definitely recommend.”

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Posted 3 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews