FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service both product and advice, will definitely use again. Fully recommend. Louis.”

Helpful Report

Posted 4 years ago

Hi Louis, thank you so much for your 5-star review. We really appreciate it! Looking forward to working with you again in the future. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Easy Web site to navigate and order from. Very competitively priced. Order arrived in a timely manner. Would highly recommend, products are of a good quality.”

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Posted 4 years ago

Hi Jonathan, thank you for your kind review of FibreGlassDirect. The team really does appreciate it. We hope to see you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“I think the guy ( I think his name was Jake I’m 80 so if I got his name wrong I’m sorry) ) was excellent and he talked me through the application of the material I needed. He got the amount of materials spot on also. Your delivery was also very good. All in all services were great and I will most definitely recommend you to my friends and family. Regards Tom Harvey 👍”

Helpful Report

Posted 4 years ago

Hello Tom, we were delighted to read your review at FibreGlassDirect. We're really pleased that your order was delivered and you got everything you needed! Thank you for the recommendation. Kind regards, FibreGlassDirect.

Posted 4 years ago

“A set of written instructions in the box would have been extremely helpful”

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Posted 4 years ago

Hi Damien, many thanks for your review! We're looking into making our instructions clearer and easier to find. Thanks for taking the time to leave us your feedback. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Good customer service from these guys. Their website was relatively easy and stress free to navigate, and the order arrived efficiently and well-packaged.”

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Posted 4 years ago

Hello Samuel. Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Fast delivery, supplied everything I needed, very pleased, will use again”

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Posted 4 years ago

Hello Carol. Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“The order was a length of profile short, took 2 weeks to get it delivered”

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Posted 4 years ago

“The order was quick and simple, the packing was in good order keeping the fibre dry and in good condition. I will order more when I require another mix.”

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Posted 4 years ago

Hello Charles. Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Items delivered as described and on-time. Good experience and would recommend.”

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Posted 4 years ago

Hello! Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Very fast and great help on their site”

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Posted 4 years ago

Hi Chris! Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Helpful and efficient”

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Posted 4 years ago

Hello Gary! Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Stuff came on the promised quick delivery. No complaints!”

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Posted 4 years ago

“Very helpful on the phone, helped me get the right product. delivery was faster than expected too”

Helpful Report

Posted 4 years ago

Hello. Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Got what I ordered and it turned up on time.”

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Posted 4 years ago

Hello William. Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Good Service”

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Posted 4 years ago

Hello Mark. Many thanks for your FibreGlassDirect review. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Found your service good and prompt delivery.”

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Posted 4 years ago

Hello! Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“The new fiber matting makes the job much easier.”

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Posted 4 years ago

Hello! Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Easy order online, good price, fast delivery, excellent service”

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Posted 4 years ago

Hello Peter! Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“I had great advice from the very nice gentleman at the other end of the phone. He answered all my questions and he worked out the size kit I needed, I received it within the week. Highly recommended...thank you”

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Posted 4 years ago

Hello Linda! Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“I have to say that from start to finish the service I experienced with FibreglassDirect was second to none. The initial telephone call was well managed and a competent tradesmen took all my requirements and helped me through the order process offering advice when needed. The Fibreglass Roofing Kit was dispatched and received very quickly and the contents were first class. As a result I now have 2 completed fibreglass roofs and I’m really pleased with the results. All in all an exceptional service and product. Thank you”

Helpful Report

Posted 4 years ago

Hello Paul. What a lovely review to receive. The team was delighted to read it. Many thanks for your kind words about FibreGlassDirect. We really appreciate it. Hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews