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FibreGlassDirect Reviews

4.5 Rating 1,565 Reviews
86 %
of reviewers recommend FibreGlassDirect
4.5
Based on 1,565 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read FibreGlassDirect Reviews

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

Write Your review

Don't understand how it took you at least 7 working days to dispatch goods whilst it only took courier 1 day to deliver. I'm sure you can do better than that. Only received parcel today so am not able to comment on product.
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Posted 4 years ago
Excellent service, great product. I have used this company several times and wouldn't hesitate to recommend them for fibreglass products
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Posted 4 years ago
Hi Paul, many thanks for your lovely review - we really appreciate it! Kind regards, FibreG;assDirect.
Posted 4 years ago
I have used FibreGlassDirect a few times now and I have found them to be very reliable a quick service and very honest prices....will definitely be using them again for all future projects!
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Posted 4 years ago
Hi Gary, really appreciate your kind review. Thank you so much! Looking forward to working with you again. Kind regards, FibreGlassDirect.
Posted 4 years ago
Customer service was excellent. They helped me choose the right product for the job I needed. Will definitely recommend.
FibreGlassDirect 5 star review on 22nd September 2020
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Posted 4 years ago
This is amazing! Thank you so much for taking the time to leave us a review. Hope to work with you again, FibreGlassDirect.
Posted 4 years ago
Easy to order materials and quick delivery
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Posted 4 years ago
Many thanks Antony for your kind review, much appreciated! Kind regards, FibreGlassDirect.
Posted 4 years ago
A good company and product, with a quick delivery.
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Posted 4 years ago
Hi Richard, thank you so much for your 5* review. Hope to work with you again in the future! Kind regards, FibreGlassDirect.
Posted 4 years ago
Very good product but disappointed that no mixing instructions were supplied on any of the materials
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Posted 4 years ago
Not very impressed with the company they use a courier that is not very good leaving text stating times for delivery waited but no delivery but on there web page states delivered we paid for the products on August 28 th and still waiting for goods sent several emails no response
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Posted 4 years ago
Hello Tony, you should have an email from our team this morning with proof of delivery for your goods, delivered on the 18th. There is a signature on the docket so we asked if it was possible to check had someone else accepted the goods. I'm not sure if our emails are going to your junk folder as this is the second time our email has not been received. We will forward again for your review. Kind regards, FibreGlassDirect.
Posted 4 years ago
Very quick and efficient service
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Posted 4 years ago
Very efficient,delivered as forældes, well wrapped.
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Posted 4 years ago
Fast and efficient service
FibreGlassDirect 5 star review on 20th September 2020
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Posted 4 years ago
Hi Dave, thank you so much for your kind review and for sharing your picture with us. It looks great! Kind regards, FibreGlassDirect.
Posted 4 years ago
Hi I'm not sure as I still haven't received item yet. As I believe they got damaged, so have no idea what's happening
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Posted 4 years ago
Hi Jonathan, Our team have been in touch this morning to get this resolved for you. We sincerely apologise for the delay and of course will get replacement items out for you. Kind regards, FibreGlassDirect.
Posted 4 years ago
Excellent service. Order was ready for collection very quickly.
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Posted 4 years ago
Hi Craig, many thanks for taking the time to leave us such a kind review. Much appreciated! Kind regards, FibreGlassDirect.
Posted 4 years ago
Dissapointed, you have the same product on Ebay £14 cheaper
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Posted 4 years ago
Hi John, we actually don't have the 10kg of Lloyd's Approved Resin on eBay. We do have 10kg of low-cost resin which is cheaper certainly but not the same as the resin you purchased. This is also available on FibreGlassDirect. I hope this clears up any confusion. Kind regards, FibreGlassDirect.
Posted 4 years ago
Good standard of materials however my drip trays were missing and I have had to purchase some again locally to get the roof done.
FibreGlassDirect 3 star review on 19th September 2020
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Posted 4 years ago
terrible ...ordered on 8th September .. it’s now 18th yet still have not received my goods. had email from delivery people on 9th saying the goods are on the way ... not heard from them since .. still waiting.
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Posted 4 years ago
Everything was as it said and very punctual, My only one criticism is it would of been nice to have some literature on the product.
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Posted 4 years ago
I was a new customer, with a tiny order and a big rush, FiberGlass Direct supplied me in record time. Impeccable service and brilliant product, thank you
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Posted 4 years ago
Really brilliant. I was a new customer with a very small order and in a rush (the worst), FiberGlass Direct got my order to me in record time - and the product is perfect. Faultless service, thank you
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Posted 4 years ago
Thank you so much, Deborah, much appreciated! Hope to work with you again, FibreGlassDirect.
Posted 4 years ago
The product arrived quickly and appears to be working as expected. However I was very disappointed that there was no measuring device for the catalyst. Fortunately I still had a measuring syringe from a resin kit I ordered several years ago which I have been able to use. Was this left out by accident or do you not supply which in my opinion is a definite deterent to ordering from you again. Sad as I was given helpful advice from Sean before ordering.
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Posted 4 years ago
Hi Ramin, Many thanks for taking the time to leave us your feedback. There should have been 4 x 30ml measuring cups included in your order. These are supplied with all of our kits. I will take this up with our warehouse team. Thanks again for your feedback, much appreciated. Kind regards, FibreGlassDirect.
Posted 4 years ago
FibreGlassDirect is rated 4.5 based on 1,565 reviews