FlixBus Reviews

“ The worst service in the world, do not use this company under any circumstances. Customer support is zero, they are late for an hour or more, because of which you can miss your flight, as in my case. You will end up using alternative transport, and they will not even refund you for the unused ticket. There are many competitors that leave this company and its service far behind. Thanks for your attention! ”

“ FlixBus uses deceptive pricing—ticket prices start high, only to drop dramatically days before departure. When I called customer service about changing my booking, I was hit with a $42 fee and forced to accept a credit instead of a refund. This scammy tactic leaves customers overpaying and stuck with unfair penalties. ”

“ Worst bus staff; they asked me to come early, and if you ask for a refund, they will deny it. ”

“ Our Banglore to Alappuzha bus was delayed more than 2 hours and not get refund also. ”

“ The passengers were completely cold and when I contacted the office they only proposed me a refund. ”

“ The next bus was meant to leave at 11:15 PM, clearly we had left 6:30 AM that day so were unable to wait so took Megabus back home for which we paid $98, FlixBus never refunded anything back to us and below response was sent, never using these folks again: Delays are often caused by events we cannot control, such as traffic jams, road works or weather conditions. ”

“ What??? Had to request for refund and only got 10% back - I got penalized TWICE for a service that they refused to arrange. ”

“ One star too many, shoukd be negative for deceptive practices, 400% price gauging on monopolized route Boston to Montreal Ca, non existent FlixBus Dallas TX LA CA phone numbers fake, non existent complaint online e or fill refund request option, cancelation policy, withheld on quotes and shown after booking with I voice, coercing me to accept 50%fare in Voucher and 59%penalty, phone customer service rude, co frontational, incompetent withholding g cancelation terms, in person customer service bus terminal MOntreal rude , incompetent sending me to Fluxbus. ”

“ When we were unable to make it, we wasted 30 minutes on the phone only to be told that they would refund our money minus almost the entire amount of the transaction as a transaction fee. ”

“ 04 euros refund on the return ticket, in credit. ”