Florist Up My Street Reviews

Name: Florist Up My Street
Address: Unit 1, Hollygrove Business Park, Verwood Road, Ringwood
Rating: 4.69

4.7 Rating 208 Reviews

92 %

of reviewers recommend Florist Up My Street

Company Reviews

Questions

Metrics

4.7

Based on 208 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

hello@floristupmystreet.co.uk

Location:

Unit 1, Hollygrove Business Park, Verwood Road
Ringwood
BH24 2DB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and flowers. Thank you”

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Posted 5 years ago

“I put a order in from Australia. It could have been around the corner. Thats how easy these folks were to deal with. Excellent”

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Posted 5 years ago

“Brilliant service. Prompt delivery. Beautiful fresh flowers. Happy customer. Thank you 😁”

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Posted 6 years ago

“We used the website to sell our flower workshops on. A brilliant service making it super easy for us to promote our independent flower and plant workshops on. Love it, thank you”

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Posted 6 years ago

“I recently bought a Christmas wreath workshop on Florist Up My Street. The course was amazing! Professionally held by a lovely florist which i would highly recommend to others. Thank you :)”

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Posted 6 years ago

“The flowers I ordered were delivered promptly and were exactly as described. The recipient was so delighted she sent me a photo. I appreciated receiving updates re the order and delivery although a glitch in the system repeated these several times during the following weeks and I briefly wondered whether the order had also been resent. I will use this service again without hesitation.”

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Posted 6 years ago

“Easy to use, delivery at time stated, display exactly as pictured! Perfect!”

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Posted 6 years ago

“Thankyou for the flowers you sent to our Son and daughterinlaw on the arrival of their new baby. We got a quick thankyou in response to the congratulatory gift. However we did not get any further feed back about the dilivery or what. the flowers were actually like. In fact we wondered if they had actually received them for a while So as a suggestion to you. Could you notify us that the flowers were delivered to the door at a specific time and date. This way we will avoid the embarrassment of asking if they received our gift. Thankyou for notifying us that you had received our order and promising that it would be delivered. Just the extra step in delivery would be helpful. Thanks for the opportunity to respond. Regards Marion Brown”

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Posted 6 years ago

Hi Marion, Thanks for your review and feedback. The florist has the ability to mark their order as dispatched and delivered, which they should do on every order. These will send you an email and SMS notification to let you know the status of your order. I think on this occasion the florist missed this step, or maybe the email went into a spam folder? I appreciate your feedback and will look into ways to develop this further. Many thanks Tom

Posted 6 years ago

“They arrived on time and were just as ordered.”

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Posted 6 years ago

“Timely delivery and in good condition.”

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Posted 6 years ago

“Great friendly service, my friend loved the flowers 🥇🥇”

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Posted 6 years ago

“A brilliant service especially when I live the other side of the world for things. Lots of choice and great designs. Communication was quick and followed every step my flowers took. Thank you!!”

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Posted 6 years ago

“Excellent service, I found it very easy to order from the selection, and was kept informed through the whole process. My step mother was thrilled with her arrangement. So highly recommended! Thank you.”

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Posted 6 years ago

“Beautiful flowers and lots of them! Happy customer, thank you.”

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Posted 6 years ago

“The perfect treat for our anniversary and they flowers lasted almost 2 weeks”

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Posted 6 years ago

“They work with the Bumblebee Conservation Trust who we are members with. We like to support like minded companies. Flowers where beautiful, thank you.”

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Posted 6 years ago

“We used Florist Up My Street as a thank you after a weekend with friends. We chose them because we liked their ethos of supporting local businesses. The choice was great and the flowers looked beautiful. Very happy friends and will use again :)”

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Posted 6 years ago

“My children ordered a bouquet for my birthday and I'm very disappointed knowing what they paid and what has been delivered. The bouquet has carnations, crysanthemums, a sprig of lilies, and 5 roses with a touch of greenery and gypsophelia. This cost £40+ and is certainly not worth it. Would NOT recommend to anyone, even my worst enemy.”

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Posted 6 years ago

Hi Lisa Sorry to hear about your disappointment with the florist and your order. Our website acts as an online marketplace for them to sell their own product through. This said, we take the quality and satisfaction very seriously and will be happy to investigate this further for you. In order to do so please send us a picture of the bouquet, along with the order reference number to hello@floristupmystreet.co.uk. We will then check it's standards and liaise with the florist. Many thanks Tom

Posted 6 years ago

“I sent flower to my mum as a thank you. I needed them quickly and managed to get them delivered the same day. The people at Florist Up My Street were very helpful. Great service and prices. Would recommend.”

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Posted 6 years ago

“Flowers lasted ages, quick delivery and loads of choice. Thanks!”

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Posted 6 years ago

Florist Up My Street is rated 4.7 based on 208 reviews