Foot Locker Reviews

Name: Foot Locker
Rating: 1.61

1.6 Rating 284 Reviews

15 %

of reviewers recommend Foot Locker

Company Reviews

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Metrics

1.6

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Foot Locker 1 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never read the reviews till after I ordered and was a bit worried. But the trainers came (uk) when they says they would and are of top quality. Yes I would order again.”

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Posted 6 years ago

“Footlocker is on of the best shoes stores that I know. The staff is super friendly and they always give the shoes that I need. There is never anything wrong with the shoes that are delivered to my house. Going to Footlocker is just a wonderful experience.”

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Posted 6 years ago

“Its nice can choice different variety of product”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“they keep my size in shoes in stock and their not like other retailers who just order a small amount of every size.”

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Posted 7 years ago

“I recently bought a pair of Nike Air Jordan 1's Red Flyknit. The customer advisor was super knowledgeable about trainers and we tried on 5 different pairs before coming to a decision. He gave me his honest opinion on each which also helped make a decision”

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Posted 7 years ago

“Purchased a pair of Adidas NMD 1 in store. friendly staff very helpful great advice.”

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Posted 7 years ago

“Good communication, quick delivery, one item returned no fuss.”

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Posted 7 years ago

“good prize,good quality,good customer service”

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Posted 7 years ago

“They was welcoming and made you feel comfortable. Kept me updateded and most importantly didn't take long!”

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Posted 7 years ago

“Item arrived in timely manner from europe to uk , trainers as described new with no problems perfect .”

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Posted 7 years ago

“Very good customer service”

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Posted 7 years ago

“Best sneaker shop in the world big range of the best sneakers”

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Posted 7 years ago

Foot Locker is rated 1.6 based on 284 reviews