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So if that isn't great enough, dealing with every single customer service rep is a dream.
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posted 3 years ago
- Judi Ludwic
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I would highly recommend this service to anyone needing a more convenient way to care for the pets.
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posted 4 years ago
- Anonymous
“
Using Fresh Patch was the best decision we could have made when adding a puppy to our family. Not only is their product fantastic and helped our dog get potty trained in a few weeks, but their customer service far exceeds any expectation we had. Any issues that came up were immediately resolved with no questions asked. As long as we have a dog + no yard, we will always have a Fresh Patch!
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posted 4 years ago
- Jess
“
Fresh Patch has made training my puppy a good experience. She goes out on the patio to use the bathroom and likes the grass patch as opposed to the potty pads I had in my condo. I recently updated her area to make it seem more like a park/backyard experience. P.S. The customer service at Fresh Patch is also amazing! Great product & awesome service - can't go wrong with that!
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posted 4 years ago
- Dr. Robin Beavers
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I have used the service for a few months. Grass is green and lasts use 2 1/2 - 3 weeks. I have had a a couple issues but as soon as I called they shipped out new grass free of charge. Customer service is on point!
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posted 4 years ago
- Chris
“
I ordered a Large FreshPatch but unfortunately showed up damaged due to FedEx. I reached out the same day of delivery and they had sent a replacement right away.
Great Company & Customer Service.
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posted 4 years ago
- Anonymous
“
seriously the best customer service I’ve received in years - they make it look easy. Dog took to it on day 2 and honestly can’t believe the difference it has made. It’s freeing! For us and the dog! Can’t recommend this product more highly.
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posted 5 years ago
- Sarah
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Needed a replacement patch and reached out to customer service which helped in securing the replacement and offered future ordering suggestions.
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posted 5 years ago
- Anonymous
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Really great service and my dogs love it.
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posted 8 years ago
- Elizabeth M.
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A dream for people who live far away from grass or need a little potty spot, for their dogs to have regular breaks! It's so easy and so wonderful. Signed up for the regular service, immediately after I got my first patch!
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posted 8 years ago
- Italia P.