“I ordered flowers for my sister-in-law at a care home, which on delivery were dead, as I could not provide photo of dead flowers, they would not do anything. I emailed after this many times and they have just ignored me. I would never ever use them again, such bad service.”
“Ordered cards on New Years Day for my daughter and a friend's 21st. Birthdays were 05 01 21 and I was told on the order I would receive the cards on the 5th. Post has been today the 6th and still no sign. First class is now 85p. This is a disgrace”
“Used funky pigeon before and card did not turn up
Used again recently and recipient did not get the card
Very shady company, have not replied to my complaint
Would not use again”
“Ordered Xmas Bauble on 14th Dec . Payment taken on 15th . Not arrived by 25th Dec . They need to use other delivery company as Post Office unable to cope . Utterly disappointed. Won’t use again”
“Terrible - ordered a snow globe and it came saying ‘Christmas 2019’ instead of 2020! Now the gift looks like last years leftovers. No reply from funky pigeon at all. Will never use them again.”
“It is easy to create a card, and the order was delivered on time. Only the quality of the printed photo wasn't very good. The truffes are not cheap, but they are very nice! My boyfriend was very happy with the surprise.”
“Would not use again.
Still awaiting delivery on Gifts ordered 06/12 her 50th birthday has now past. Not impressed at all.
Stick with Moonpig. Thank goodness I went there for her birthday card. As she received on her special day”
“Still awaiting birthday card & gift ordered on Sunday 6th December, advertises next day delivery. No responses from customer service. Try and track my parcel and displays no order.
First time using this company and the last. Stick with Moonpig going forward.”
“I just received my order for someone as a christmas gift ,personalised cushion, it was pulls in front over the picture and pulls where the zip is this should of been quality checked before leaving ,I would not recommend this site ,when you pay 19.99 for cushion and it arrives damaged .”
“Received my order personalised cushion for someone as a christmas gift ,there pulls in the front the zip got pulls in this should of been quality checked before leaving ,would not recommend this site .”
“Like many others I've been disappointed that delivery which is offered for next day didn't arrive for a week, my son didn't get his card and gift for his birthday. Royal mail may be to blame but the disclaimer saying it could be 5-7 days only shows up after you've ordered and paid. I wouldn't have ordered had that reminder been up front. I won't be using again.”
“I ordered cards on 21st November and are still waiting
Customer service is very poor, I have sent 6 emails asking for them to resend and nothing has happened
Will never use them again”
“Ordered a birthday card on 15th November, was allegedly dispatched on 16th, however the card didn't arrive until the 28th. Contacted Funky Pigeon who just blamed Royal Mail. At circa £4 a card you would expect better service, I won't bother using them again.”
“Ordered a personalised calendar for an xmas gift. Photos had thick red lines down them. I also at the same time ordered a glitter personalised photo frame with picture. The frame was half finished. Totally ruined. That’s both gifts faulty.”
“The app is clunky and terrible to use and when my card arrived the photo I’d had printed on the inside of the card had come out really dark and low quality. There’s a feature on the app where you can write a message by hand and scan it in, the message looked great when I ordered it but when it arrived it looked horrible and was almost impossible to read due to it being low resolution/pixelated. The card was also very shiny and looked cheap. Incredibly disappointed and will never order from them again”
“We ordered birthdays card to be delivered by the 11th of November. We ordered them on the 8th and it gave the option to pay more for delivery the 11th, so we did. Disgusted to find out my 11 year old nephew received his birthday card on the 16th of November. Will never be using your site again.”
