“I am going to issue County Court proceedings to recover £120 pounds taken by 8 x £15 debits against my credit card; money's had and received for no value fraudulently by deception by this company and / or its subsiduary. I only wanted to send my wife a birthday card. Do not trust or use these people. It is clear from reading these reviews that I am not the only victim of their sharp practice. YOU HAVE BEEN WARNED Anthony”
“I was very pleased with the postcards but there is some sort of trick during the checkout process that leads to you inadvertently signing up to pay £15 per month to My Funky Rewards. After complaining, I did receive my £15 back but I’m not a fool and I’m certain that I was tricked here.”
“Ordered a giant card at the cost of £12.98 Inc postage.
NO envelope inside with the card. Had to repair the card type envelope it came through the post in as it ripped when i opened it.
As for the card itself. The photo on the card was of extremely poor quality. It was very Grainy. Obviously they just enlarged it without computer enhancement.
I WILL NEVER USE funky pidgeon AGAIN. BIG RIP OFF”
“Ordered two cards, which arrived later than the expected delivery date. As if that wasn't bad enough. They have taken £15 from my account this month?! With no explanation!!?
No Contact back regarding when i will get a refund. JOKE. and won't be using ever again. Moonpig is a far superior company!”
“I order a Personalised photo mug but was sent someone else’s mug with someone else’s photos. How is this even possible? Where their quality control? A slip of my photos was inside the mug however the mug had someone else’s photos. Breach of the data protection law first of all and very stupid error From funky pigeon. I feel sorry for the other person who’s photos were sent to me.”
“Ordered a card for my sons 18th a week before his birthday. Waited and waited but card arrived 2 days after his birthday. (7 working days in total).
NOT GOOD ENOUGH FP!
I contacted FP customer services and all they had to say was the standard Covid-19 delays. I have used the royal mail to deliver over 50 letters since lock-down and none of them have been late (I use signed for service so can see delivered date).
I can only assume that it's either taking longer to get from Guernsey to the mainland or they didn't actually ship it on the day the said they would (I suspect the latter due to limited workforce as per their website).
Not a happy customer and won't be using them again.”
“Living in Australia I use Funky Pigeon to send cards to my family in the UK. I used my debit card from my UK bank account and have just noticed FP rewards having been taking £15 per month since December 2019. I have never knowingly signed up to any rewards scheme. I shall be contacting them to get to the bottom of this. Beware all.”
“Ordered a card for my 18 year old grandson, card came ,no problem, service was good, what I object to is £15 taken out of my account without my knowledge, obviously I ticked some box or other, without knowing. But now reading these reviews it turns out I'm not the only one. Cant get in contact phone no. Is not recognised. Just one big scam, I'll not buy from them again.”
“I also have been scammed out of £15 this company is nothing more than a rip off. Be careful when using. If you read most of the comments this is a re occurring theme and it seems they do nothing about it. At least have the decency to return peoples money if they say its not what they wanted.”
“1.78 rating with zero replies from the company says it all!!
As with just about everyone else here, I've had £15 taken from my account for 2 months (lucky I spotted it early) without my knowledge. I think from memory your redirected to click a tickbox to agree to the rewards scheme, (which most people would assume is based on multiple purchases over time through your account) before you enter your card details as you would expect to pay for your purchase.
It's nothing short of an electronic 'slight of hand' confidence trick!!
Surely this has to be illegal?
Have emailed only to receive an automated reply.”
“This is the second time we have placed an order with your company and to our greatest surprise the courier company you use constantly deliver our items to a different address. I cant seem to understand why the courier driver gets confused with a very simple address. It’ll be appreciate if you can educate your courier drivers to ensure they deliver an excellent customer service.”
“I bought cards with funky pigeon. One arrived one didn’t. My funky rewards then used my bank details and bill me for £15! Nowhere did I authorise this.
ABSOLUTE SCAM!”
“Bought £20 worth of flowers and they looked so awful when they arrived. Didn’t look as full as on the photo and they look like they are about to die. Honestly better off going to your local florist if your planning on buying flowers on funky pigeon”
“Poor service. Selected a delivery date which was yesterday and item still not arrived. It is only AFTER you have paid that they then tell you there are delays of up to 5 days in postage. Why allow someone to select a delivery date - NOT SHOW any messaging on delays and then once they have taken your money - tell you it won't reach that day. Poor customer service, many companies are still providing orders on time so I would've just done that if I knew - and not skipped my own sister receiving her birthday card. Terrible service. Won't ever order from here again.”
“£15 taken monthly from my credit card for 4 months. Was unaware of signing up for anything when I made only one order. But wouldn't you expect to receive a, 'thank you for signing up to Funky Pigeon Rewards' and details of your membership number?? Obviously I didn't get any such Emails! I'll never use FP again and am reporting to Trading Standards. I've closed my account, so can't investigate. I've requested a screen shot and further details. I'm normally very careful about things like Amazon Prime etc and do not understand how FP got me as a 'member' at all!!”
