“Ditto the experience of other reviewers: noticed a £15 payment to FunkyPigeonRewards on my credit card statement. Phoned up Funky Pigeon, then had to phone up Funky Pigeon Rewards who are apparently a separate company!! I asked for a screenshot of where I had agreed to taking out this subscription at £15 a month, said they would not do this but agreed to cancel the sub. and refund the £15, hopefully this will happen. The calendars I'd ordered from FP were great, but this sharp practice has lost them my custom in future.”
“My husband bought a couple of cards online in December/early Jan and has today been charged £15 for a rewards scheme he never signed up to. Called Funky Pigeon who say it is a third party company they have given access to his personal data and bank account details! In order to stop the standing order he has to go to the trouble of cancelling his bank card and wait for a new one in the post. Who knows if he will get the £15 back as we can’t get through to the rewards company. Blatant fraud, we will both be cancelling our accounts with Funky Pigeon and I’m sure a lot of others will too after this breach of data and trust.
Even your customer service rep said she had received many of the same complaints, is £15 really worth losing your customers?!”
“I bought a couple of cards December 2019 and early January 2020, paid for them, Like £6 quid, next thing I just see today they have taken £15 from my bank account, saying REWARDS payment. If needs be I will take these B's to court to get my money back! I DID NOT JOIN ANYTHING I bought a couple of bloody cards from them THIEVING SWINES!”
“It was good at first - I ordered a personalized book just before Christmas and it came on time to give to a friend. I thought nothing bad of it until the 19th January 2020 (a month after I had bought the book) and I had a notification from my bank saying 'you have spent £15 at FUNKYPIGEONREWARDS' even though I was ASLEEP at the time. I had no idea what was going on as the book cost me about half as much as what had been charged for the rewards program. Keep in mind I DID NOT press any membership or rewards option.
I do not recommend using this as it will probably cost you more than you paid for your item with their rewards program scam. 1 star.”
“Having ordered a card in Oct 19 as a one off, I was rather surprised to find a recurring payment of £15 per month for their rewards scam in Jan 20, set up on my account. When I queried it, I was informed that it could have been a family member that signed me up. My circumstances are such that this was impossible.
This is undoubtedly a scam, as I’m not alone it would appear.”
“I looked at my credit card statement and was shocked to see a recurring payment of £15 to myfunkyrewards. When I bought a card & gift through Funky Pigeon I was asked if it's like a free trial- silly me!! Read the small print!! I never imagined a cashback site would charge £180 a year!!! You'd have to do a lot of spending too get that back- which I don't. Overall it's left a bad taste in my mouth, I've cancelled myfunkyrewards and I won't use Funky Pigeon again either. Beware, pidgeons are always trying to poop on you!!!”
“Terrible customer.sevice birthday card 3 days late and a flipent advisor on the phone who just didnt care !!
Will.not.be using again was spending around 200 a.month with this company not anymore”
“I ordered a cushion yesterday and it arrived today!! It is amazing, photos are so clear, fabric is great quality, so so pleased. Will definitely be ordering again from you. 10/10 for great service”
“This is not the first bad experience I’ve had with this company but I will only tell you my recent story from a couple of days ago. I picked a card to send to a friend of mine for the 18th of January I went in to set the date to be sent and I sent it for the 16th of January, I have done this before so I know how it works anyway after getting my confirmation I’d noticed the card was going to be sent straight away and again this has happened to me before, so I am how it works, so I am immediately sent funky pigeon an email to explain the problem and would they change the date to the 16th, so the following day at about 1930 in the evening I get an email from them saying they’re very sorry but it’s already been posted. I was fuming it just seems they just don’t read their emails or they just not set up to run the company properly, I sent a second email to explain my displeasure but they can’t even be bothered to answer that.”
“Don’t give this site your bank details. I once ordered a birthday card and just noticed that every month they take £15 from my account. I am livid...no idea where it goes or what it’s for. I am livid.”
“I sent a card to my daughter in America on the 10 th December to arrive on the 20th IT DIDNT ARRIVE how disappointing . Giving me a refund which I haven’t received yet and listening to the other reviews I will probably have to fight for that . Prepay I won’t be using them again and I paid by card so I don’t want prepay .... don’t use them you will be dissatisfied.”
“Ordered a birthday card for my little boy, I ordered it to be delivered a couple of days before his birthday going by past experiences with them...card didn't turn up at all!!! I'm now battling with them for a refund, customer service is dreadful. I will be contacting trading standards and will never use funky pigeon ever again!”
“This review refers specifically to the MyFunky Rewards (a third party company that takes your bank details from Funky Pigeon and then steals your money!)
Scenario: bought a gift from FP. All good. It then asked if I wanted a £6 cashback for my next purchase. Of course I do. No where did it ask for bank details NOR did it outline this cashback required a £15/month subscription.
Unaware, I continued life as normal. I've now found that I've been charge £15 a month for the last three months! Call FP, apparently this is nothing to do with them. Called the rewards company where they said I had given my bank details (erm, no I didnt!). The man on the phone finally confirmed that yes, FP give this company your card details. Yes, i should have read the small print (all 7 pages), but in good faith i assumed a good company would have a transparent website with this info. Thankfully called to cancel but it's a complete scam!!! No where on the website, nor my emails fees it *clearly* outline this is a rolling monthly debit.
I will never use Funky Pigeon as a result of this, harvesting of customer data to a third party company without asking for explicit confirmation is immoral.
Do not use either!!”
