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Funky Pigeon Reviews

1.5 Rating 433 Reviews
E
Happiness Grade
E

Customer Service - Bad

47.06%
Industry Average
When I contacted their customer service team, the response received was poor to say the least.
posted 1 month ago - Maryam
Very disappointing no arrival of card or gift . Also as yet no refund . Will not use again 0 customer service
posted 3 months ago - Emma
Terrible service and aftercare. Paid online for a Christmas card on line for my wife on the 19th of December. Estimated delivery address was the following day. Not arrived by Saturday the 23rd. Complaints department wont recognize my log in details. If you want to complain you cant. Paid this money for nothing. Possibly not enough people are aware of their lack of aftercare!
posted 10 months ago - ""
Poor customer service (non existent) never received my order and no response it's been 11 days
posted 1 year ago - Anonymous
I wished I had read reviews before I placed an order for a birthday card for my fiance. I did it 12 days ago but I still haven't received it. No contact number to chase it. I have emailed them but got only automated reply. Terrible service,please avoid.
posted 1 year ago - KASIA
This is by far the worst company I have ever had to deal with, I ordered a card for my granddaughters 18th birthday, their website promised next day delivery, 6 days on Nothing! I have sent a total of five emails , no reply, and they do not supply a phone number! Absolutely disgusting service . If I could have given minus stars I would have .
posted 1 year ago - Anonymous
Recently ordered a birthday card for my father and a week later nothing! I've emailed useless chicken (Funky Pigeon) over and over again (only because they have NO contact telephone number) and have received no correspondence about the failed delivery whatsoever! I'm absolutely appalled with this company's lack of customer service and care about how they run a business.
posted 1 year ago - Appalling customer service
I would offer this company minus ZERO stars if I could. Appalling service, They mess up your order and will only reply if you contact Paypal resolution centre. Avoid at all cost !!!
posted 1 year ago - Anonymous
Ordered 2 cards paid extra to guarantee delivery didn't receive mothers day card on time, nor my anniversary card yet, let's see if I can even get a refund, I'll order from moonpig or some other company next time, if you pay extra & can't deliver a simple card & the service you use to deliver should be changed
posted 1 year ago - Neil
Rubbish service, ordered a Valentine’s Day card for my wife, 5 days working days before Valentine’s Day, still not turned up, all this pathetic company can offer is Can we send you a replacement, what 4 days after Valentine’s Day ?, another pathetic rip off British establishment
posted 1 year ago - Anonymous