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Funky Pigeon Reviews

1.5 Rating 447 Reviews
D
Happiness Grade
D

Customer Service - Average

52.17%
Industry Average
To say i'm disappointed with Funky Pigeon's service would be an understatement! I'm still puzzled as to how i've not received any replacements in the last 2.
posted 4 weeks ago - Darren Alexander
I will never use this service again. Two personalised Christmas cards abroad. Very important, they had plenty of time. The cards are paid for but never arrived. Poor service.
posted 4 weeks ago - D Sautner
Ordered photo calendar on 17th nov, still not received order, no response from customer service on line form. Customer service is appalling, no means to contact them by phone
posted 1 month ago - Felicity
Placed my order 10 days ago. Since then no update on my order, i can't access my account, no one is answering my emails, i can't reset the password and nothing seems to be working. EXTREMELY bad customer service and customer experience!!!
posted 1 month ago - Anonymous
Terrible Customer Service.. I spent £23 on a gift of 3 craft beer and card for brothers birthday . Arrived a day later/ only 2 beer and NO card. No refund . Will never use again.
posted 1 month ago - Anonymous
I ordered a customised birthday card on 10th Nov and still waiting for it even though it was meant to be delivered on 12th according to their update. Still waiting on customer service to respond from 3 days ago .. went to moonpig instead and sorted !
posted 2 months ago - Elaine Murphy
When I contacted their customer service team, the response received was poor to say the least.
posted 3 months ago - Maryam
Very disappointing no arrival of card or gift . Also as yet no refund . Will not use again 0 customer service
posted 5 months ago - Emma
Terrible service and aftercare. Paid online for a Christmas card on line for my wife on the 19th of December. Estimated delivery address was the following day. Not arrived by Saturday the 23rd. Complaints department wont recognize my log in details. If you want to complain you cant. Paid this money for nothing. Possibly not enough people are aware of their lack of aftercare!
posted 1 year ago - ""
Poor customer service (non existent) never received my order and no response it's been 11 days
posted 1 year ago - Anonymous