“I would like to sing the praises of Kevin from Customer Services! He went above and beyond the call of duty to arrange my parcel delivery! I would definitely recommend Funky Pigeon. Well done!!!”
“As others mentioned I have had £15 taken for Funky Rewards that I do not want and didn't agree to. This is awful, hoping for refund but some people may not notice. Hope Funky Pigeon look into this seriously”
“My daughter had £15 taken from her account for a "rewards" subscription. Something she'd not signed up for. I've noticed from these reviews that this has been happening a lot! She called them and they have said they'll refund. Not good enough; this shouldn't have been taken from her account to begin with”
“Absolutely rubbish. I ordered flowers and a card 2 weeks in advance and received nothing. I contacted customer service only to be called a liar, I had to claim the money back threw paypal.”
“Amazing just amazing what can I say I put my order through on Sunday night at 10.30pm and it arrived Tuesdays morning , such fast service. The card is exactly how it was designed just perfect deffo ordering from here again!!!!!”
“Ditto the experience of other reviewers: noticed a £15 payment to FunkyPigeonRewards on my credit card statement. Phoned up Funky Pigeon, then had to phone up Funky Pigeon Rewards who are apparently a separate company!! I asked for a screenshot of where I had agreed to taking out this subscription at £15 a month, said they would not do this but agreed to cancel the sub. and refund the £15, hopefully this will happen. The calendars I'd ordered from FP were great, but this sharp practice has lost them my custom in future.”
“My husband bought a couple of cards online in December/early Jan and has today been charged £15 for a rewards scheme he never signed up to. Called Funky Pigeon who say it is a third party company they have given access to his personal data and bank account details! In order to stop the standing order he has to go to the trouble of cancelling his bank card and wait for a new one in the post. Who knows if he will get the £15 back as we can’t get through to the rewards company. Blatant fraud, we will both be cancelling our accounts with Funky Pigeon and I’m sure a lot of others will too after this breach of data and trust.
Even your customer service rep said she had received many of the same complaints, is £15 really worth losing your customers?!”
“I bought a couple of cards December 2019 and early January 2020, paid for them, Like £6 quid, next thing I just see today they have taken £15 from my bank account, saying REWARDS payment. If needs be I will take these B's to court to get my money back! I DID NOT JOIN ANYTHING I bought a couple of bloody cards from them THIEVING SWINES!”
“It was good at first - I ordered a personalized book just before Christmas and it came on time to give to a friend. I thought nothing bad of it until the 19th January 2020 (a month after I had bought the book) and I had a notification from my bank saying 'you have spent £15 at FUNKYPIGEONREWARDS' even though I was ASLEEP at the time. I had no idea what was going on as the book cost me about half as much as what had been charged for the rewards program. Keep in mind I DID NOT press any membership or rewards option.
I do not recommend using this as it will probably cost you more than you paid for your item with their rewards program scam. 1 star.”
“Having ordered a card in Oct 19 as a one off, I was rather surprised to find a recurring payment of £15 per month for their rewards scam in Jan 20, set up on my account. When I queried it, I was informed that it could have been a family member that signed me up. My circumstances are such that this was impossible.
This is undoubtedly a scam, as I’m not alone it would appear.”
“I looked at my credit card statement and was shocked to see a recurring payment of £15 to myfunkyrewards. When I bought a card & gift through Funky Pigeon I was asked if it's like a free trial- silly me!! Read the small print!! I never imagined a cashback site would charge £180 a year!!! You'd have to do a lot of spending too get that back- which I don't. Overall it's left a bad taste in my mouth, I've cancelled myfunkyrewards and I won't use Funky Pigeon again either. Beware, pidgeons are always trying to poop on you!!!”
“Terrible customer.sevice birthday card 3 days late and a flipent advisor on the phone who just didnt care !!
Will.not.be using again was spending around 200 a.month with this company not anymore”
“I ordered a cushion yesterday and it arrived today!! It is amazing, photos are so clear, fabric is great quality, so so pleased. Will definitely be ordering again from you. 10/10 for great service”
“This is not the first bad experience I’ve had with this company but I will only tell you my recent story from a couple of days ago. I picked a card to send to a friend of mine for the 18th of January I went in to set the date to be sent and I sent it for the 16th of January, I have done this before so I know how it works anyway after getting my confirmation I’d noticed the card was going to be sent straight away and again this has happened to me before, so I am how it works, so I am immediately sent funky pigeon an email to explain the problem and would they change the date to the 16th, so the following day at about 1930 in the evening I get an email from them saying they’re very sorry but it’s already been posted. I was fuming it just seems they just don’t read their emails or they just not set up to run the company properly, I sent a second email to explain my displeasure but they can’t even be bothered to answer that.”
