grubHub Reviews

“ Repeat failure to deliver. When contacting customer service if you don't respond with in 0.02 seconds asked are you still with me. Yes, I am still with you until you refund the money. No need to ask. ”

“ Made a mistake with an order. Called seconds after and they told me that the order was already made and refused to refund my money. STAY AWAY FROM THIS DELIVERY SERVICE ”

“ I asked for it to be canceled and refunded. ”

“ grubHub accused me of having too many refunds and could not issue a refund even though I have never had a refund. ”

“ Guess what they said? This delivery is not available for a refund! So just to be clear, I was never handed my coffee, no picture given of where to find it, no pin provided to the driver to confirm delivery, driver said I left it at the apartment number listed and DoorDash support says ‘nope. ”

“ Called grubHub, and I was told that I waited too long to call for refund, which was the next day. ”

“ I understand that since the order was placed through grubHub, Tropical Smoothie may have limited ability to assist with refunds. ”

“ The worst app that I know off to order food. Placed my order since 8pm and at 10:23pm I had to call them because the app said they were going to deliver and just kept pushing my delivery time. Once I call I found out the place was already close. When I call to get my refund told me to cancel and reorder from another restaurant guess what couldnt even do that bc they wasnt even doing delivery due to high demand. ”

“ We ordered from STK Scottsdale on Christmas, received an inedible meal, and were promised a refund by the restaurant. ”

“ The delivery person had an argument with the restaurant leaving me with half a delivery… telling me I would receive a refund within days, yet charged me with an amount as if I received the whole order. I called approximately 5 times and they said it was adjusted on my bank however it wasn’t! I will no longer be using this after many years of being a customer! 🤬 ”