“Order made and nobody knows where it is? Was gave multiple excuses by webchat but nobody could confirm if it had even left their warehouse!
As a Christmas present it is no good now so I asked for a refund and was told no wait until it does come (if it does) and return!
No acknowledgement that this is on them and I am out of pocket with nothing to show for it.
Their phone number is an automated robot and the Web chat people just make excuses! Desperate to keep your money! Shameful shoddy service!
So I have no order and they still have my money!”
“Made bag return after month of purchase,got new but it was already damaged but noticed it at home. When returned back to the store with complaint, colsultant said that I damaged it by knife or so, but I just unpacked at home. Don't recommend all guess things, very bad quality”
“The ordering process was simple, and the item arrived swiftly. The item I ordered is of exceptional quality and the wording is fantastic! When I received my purchase, I was pleasantly delighted.”
“Website was down so contacted customer services via email. Very helpful and sorted the issue. Free returns for the items that were too big. Easy site to use”
