Hollister Co. Reviews

Name: Hollister Co.
Rating: 2.97

3.0 Rating 87 Reviews

49 %

of reviewers recommend Hollister Co.

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3.0

Based on 87 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

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Hollister Co. 5 star review on 22nd May 2022

Subha

Hollister Co. 1 star review on 23rd February 2022

Mary Broad

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THIS COMPANY IS A SCAM!!!@ DON'T ORDER!!! THEY CLAIM TO DELIVER BUT NEVER DID AND CUSTOMER SERVICE WILL NOT DO ANYTHING. CANT TALK TO A HUMAN EITHER, THIS COMPANY IS A JOKE!!!!”

Helpful Report

Posted 4 years ago

“Awful £9 return policy when most retail stores return policy is free. Ridiculous”

Helpful Report

Posted 4 years ago

“Beware, if you need to return by post (and during covid there has been no choice) they charge £9...! they are making money on this, it is outrageous and they have just made sure I don't ever order again!”

Helpful Report

Posted 4 years ago

“It appears that everyone is unhappy with Hollister's ridiculous returns policy... Deducting £9 of the refund if using their pre-paid returns label which goes to a UK address or pay for your own international postage to Netherlands to get your full product purchase back.... Just crazy. Majority of retail companies allow free returns, exchanges.... Except Hollister”

Helpful Report

Posted 4 years ago

“Awful customer service... Spent 27 pounds... had to return the item... paid for postage... got my refund today of 18 pounds as the company charge you 9 pounds to return an item. Will never order from them again”

Helpful Report

Posted 4 years ago

“Yuk Yuk Yuk. Terrible company. Terrible customer services. Terrible systems. My Order address got corrupted Online and noticed immediately having received confirmation. 2 minutes after noticing I sent an email but they could not change the order, sent 2 further emails and called 2 times. So it’s being sent to ‘nowhere’! It hadn’t even been dispatched and the reason is, that they charge for returns. DONT BUY FROM HOLLISTER ONLINE. Although my order could end up in a dustbin somewhere in the UK. My Granddaughter won’t get her Christmas present due to ‘systems’!”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“My daughter wanted to return a £15 bralet and they automatically deduct £9 for returns postage. This is daylight robbery. She is 16 and will never buy from them again. So shortsighted of them.”

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Posted 5 years ago

“Purchased their parka jacket and this has to be the Best Buy ever ! Totally worth every penny that I spent.”

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Posted 5 years ago

“The staff are actually helpful without being pushy. Great quality and fit well. Last a long time too”

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Posted 6 years ago

“fast and free delivery with discount on goods as a bonus”

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Posted 6 years ago

“Perfect fit of the bras and jeans. Came on time and it was easy to track the order.”

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Posted 6 years ago

“A quality product by a quality retailer.”

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Posted 6 years ago

“Good discounts and extra discount codes”

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Posted 6 years ago

“I bought the wrong size sweat pants in error. They refunded me in store for the item and delivery as they did not have my size in store. This enables me to buy the correct size without paying delivery twice.”

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Posted 6 years ago

“everything”

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Posted 6 years ago

“Parcel arrived promptly and refunds processed for returns with notifications money was being refunded”

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Posted 6 years ago

“High quality fantastic presentation reasonble prices”

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Posted 6 years ago

“i purchased recently from Hollister, great shopping experience great prices and the items were delivered to me in very short time”

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Posted 6 years ago

“Wonderful customer service”

Helpful Report

Posted 6 years ago

Hollister Co. is rated 3.0 based on 87 reviews