Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 284 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 66%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pushed in store in May by a member of staff passed to higher management still not received a reply giving me an apology. Awful customer care”

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Posted 5 years ago

“Love this store & the staff at the Anlaby Road branch are just lovely.”

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Posted 5 years ago

“Just wanted to say a massive thank you to the staff in home bargains Christchurch. whom let me use staff toilet. I have a special card i need to use. And the staff are so helpful. I very much appreciate it.”

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Posted 5 years ago

“After the most horrendous week of my family lives, myself, sister and mother visited the Newport Road, Cardiff store. Upon leaving my sister was stopped and accused of stealing a bottle of Nivea as they saw her pick it up but had not bothered to check their cameras! We all pick items up Home Bargains and change our mind. Having willingly showed her receipt and emptied her bag to show she had not taken anything one would expect an apology, oh no they simply walked off without so much of a sorry clearly gutted that they had got it wrong. Clearly you get what you pay for at these stores, cheap products with even cheaper customer service!”

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Posted 5 years ago

“Products in the shop are great it's the staff that are miserable no interaction with the customer rotten customer service skills !!!!”

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Posted 6 years ago

“I paid £16.99 for roses to be delivered to a friend for an early mothers day gift to be delivered on the Friday. It arrived but it was the wrong bunch, my friend received about 6 carnations instead. Contacted customer services and was told they couldn't deliver again until almost a week later on Wed. It's a mother's day bunch, so not much good on Wednesday. I've asked for my money back and it's been refused because I couldn't return the flowers. I'm now £16.99 down, and left embarrassed by what was sent. Do not use B&M for flowers!”

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Posted 6 years ago

“Visited Carlisle store today . Girl on the tiĺl was chewing gum while serving . Not a nice thing to see”

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Posted 6 years ago

“ALL THIS COMPANIES PRODUCTS ARE CHEAPLY MADE. IVE BOUGHT 5 CLOTHES PROPTS ALL HAVE BROKEN WITHIN DAYS. I BOUGHT BIRD SEED FEEDS 4 TIMES ALL BROKE,THE ONE I BOUGHT YESTERDAY BROKE THE SAME DAY. CHEAP RUBBISH. IVE HAD MANY PRODUCTS FROM.THIS COMPANY THAT HAVE GONE WRONG. STAFF IN TRENT VALE,STOKE ARE RUDE AND UNHELPFUL,THERES NEVER ANYONE AROUND TO ASK FOR HELP MOST OF THE TIME”

Helpful Report

Posted 6 years ago

“Cheapside Preston Store full of employees who have a couldn’t care less attitude from management down. Well we all know what you get if you pay peanuts and in this store they are in abundance the most unhelpful people I have come across.”

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Posted 6 years ago

“The £16.00, medium bouquet that arrived bore no resemblance to the image on their website and consisted of 8 flowers!! I so wish I had checked the reviews before ordering as they are all negative with a similar story to mine. I wish I could upload a photo as the picture would say it all. Complete rip off from a well known high street business. Avoid ordering flowers from them like the plague. Home Bargains you should be ashamed!!”

Helpful Report

Posted 6 years ago

“I ordered flowers for my mum for mother’s day. Looked like they been dragged through a bush & the balloon said Congrats. My first thought was do these people have brains then I went in the shop & they don’t.”

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Posted 6 years ago

“It’s always a lovely shopping at Home Bargains, especially when you have a wonderful member of staff as Billy Jean in your Oaks Rd. Dungannon store. She is a most pleasant helpful kind and considerate young Lady and has a beautiful greeting for you as you approach the checkout. It’s full marks from me....and I would imagine many more customers for this smashing staff member.”

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Posted 6 years ago

“Sent pastel paradise medium bouquet, with vase; and chocolates to my Daughter. Was shocked to discover from the picture that she sent to me, that this bouquet consisted of 3 roses, 3 Carnations and stem of Eustoma. So disappointed with this bouquet..... would have received more flowers, if I had bought a small bunch of flowers from the local supermarket, and this would have been much cheaper too! . If I had'nt made them the medium, I dread to think how may roses and carnations would have been in the bouquet. Will not be using this supplier again!. Better to use the local florist, and sent a bouquet from there instead. At least I will not be embarressed with the bouquet. The boquet I had sent was, Definitely not worth the money.”

Helpful Report

Posted 6 years ago

“Valentine day flowers were virtually dead and had wilted! I wouldn’t recommend using them to anyone! I emailed them about the isssue and was told to cut at an angle and change water daily..... bit too late when there virtually dead!”

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Posted 6 years ago

“Bought items for this chains of shops products where faulty but out of the 28 days cash back agreement. Only wanted to exchange for same item but told can not help me.”

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Posted 6 years ago

“Ordered flowers from Home bargains for a special occasion and paid the premium for next day delievry. They said they tried to deliver, which was untrue as the recipient was home all day. Instead the flowers got delivered 2 days after the confirmed date, and the company refused to refund my premium for next day delivery. POOR SERVICE! BEWARE, DO NOT USE THIS COMPANY IF YOU HAVE AN IMPORTANT OCCASION ! THEY WILL LIE AND SPOIL YOUR PLANS/SURPRISE .”

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Posted 6 years ago

“Home bargins is the only thing that makes me happy in this difficult time of my life. The aisles make me feel a strong sense of belonging. The isn’t home bargins, it’s home”

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Posted 6 years ago

“Unfortunately you get what you pay for and on this occasion i was left emmbarassed. The customer service people received my pics and seemed to think this was perfectly normal for the flowers to be wilting when they arrive. I cant be bothered to pursue it anymore but rest assured i wont be using again . You would get more by grabbing a £5 bunch from the supermarket.”

Helpful Report

Posted 6 years ago

“20.45pm and the flowers I ordered on Monday afternoon for delivery today, have still not arrived. Had confirmation email with 2 orders on it......1 was 6 months old, a lower price and was never delivered as they 'had no record of the order' (so how have they got the details????), and the other order hasn't arrived..........”

Helpful Report

Posted 6 years ago

“Good prices but items that are sold regularly not kept in stock. I used to shop there to buy the same items on a regular basis but always 'hit and miss' as to whether the items are in stock. Will be trying to shop elsewhere for these items in the future.”

Helpful Report

Posted 6 years ago

Home Bargains is rated 3.2 based on 284 reviews