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Iceland Foods Reviews

2.5 Rating 476 Reviews
B-
Happiness Grade
B-

Delivery - Average

68.85%
Industry Average
I'm not sure why the star reviews are so low. I've never been anything other than 100% happy with every aspect of Iceland. Good choice at great prices. Stores well stocked. Personable staff in store. Great delivery slots with the best delivery drivers I've experienced.
posted 1 week ago - Miss Bronte Roberts
Excellent I am from Cheshire Runcorn area,and with all the prices increasing I started shopping at Iceland the last 12 months , the food is very reasonable and I do save alot on my food bill to other supermarkets that’s my option , The customer service staff are very helpfull ,especially the delivery staff, very polite and always very efficient, the young man who delivered my shopping today was brilliant he had all my shopping ready and very helpfull,5 ⭐️⭐️⭐️⭐️⭐️ to the staff , I highly recommend Iceland especially the Runcorn delivery, it so easy to shop online , so many bargains and delivery is very efficient I have always managed to get my shopping next day A*****
posted 2 months ago - Ros Seddon
My delivery driver was called Daniel from medway. An absolutely amazing man, brought my shopping to my front door. As per normal everything I ordered was exception value and tasty. I absolutely love iceland and can't fault the driver at all. Thank you Daniel.
posted 2 months ago - Kym Mills
I’ve shopped on line with many of the supermarkets but I must say Iceland tops them all . I’m in my 70s and the shopping comes in bags so easy and I don’t panic. The delivery driver named Harvey which delivered my last order was so polite and just came across as a nice man thank you .
posted 7 months ago - A tucker
I have to say excellent customer service from nicole in aldershot, i accidently sent my shopping order to my daughters address and she was on holiday, i called them and they rearranged the delivery to me the same day within two hours and were really helpful and friendly - absolutely brilliant
posted 8 months ago - nicola best
I order the day before delivery for the large boxes of washing powders and liquids.
posted 9 months ago - Toms
Home delivery is Superb, Abdul very helpful,
posted 9 months ago - Anonymous
Excellent service everything correct and on time and delivery man was absolutely brilliant so helpful and chatty Thank you
posted 1 year ago - Anonymous
Delivery was well within time stated. Also got a 1 hour text message, saying,what time it would arrive. New Driver, Fabio Garcia,delivered to me. He was very polite. Put my bags just inside my door. Wished me a good evening.
posted 1 year ago - Mrs Ozbal
Fantastic service. Lovely delivery people, updates about delivery times and excellent substitutions if necessary. 5 stars from me!
posted 1 year ago - Carol