Iceland Foods Reviews

“ At least their customer service is excellent not like these rip off companies. ”

“ Stopped shopping here now they've introduced the dreaded self service tills. I don't have a contract with you and don't work for free. Buh bye! ”

“ Iceland promised a refund and customer service said they are refusing to refund me so I’m having to go via my bank. ”

“ Appalling customer service, supposed to give 10% discount to over 60s, the checkout guy at Cramlington, wouldn't give me it ”

“ rang customer service. ”

“ Don’t bother l only put 1 l could not put 0 quick to take your money no delivery customer service very in helpful still waiting for my refund need to take this further ”

“ Had terrible time with customer service . Didn’t ever want to give 1 star Had money on my bonus card wanted to place order but my bonus wouldn’t come up on line ~ problem on going about 9 weeks emailing backwards and forwards still not sorted I will never shop with Iceland again . ”

“ Rude customer service. ”

“ Appalling customer service, as they gave conflicting information over the telephone and online when making a complaint about their own branded product that contained fewer items that should have been in the box. They are not interested in improving their services when things go wrong and do not value customers. I am not surprised to read all the bad reviews and I will longer be shopping with them again. ”

“ Been with Iceland many years spending up to £400 online. Never had issues till now. Supposed to have had accident with delivery van resulting in my goods not arriving. Complained x5 to cs, appalling service, forgotten what the conversation was about and did it know anything! Need up emailing Richard walker only to be referred to his pa, who is now repeating her self over and over. Will never set foot in Iceland again. Tesco for me now ”