Iherb Reviews

Name: Iherb
Rating: 2.80

2.8 Rating 364 Reviews

45 %

of reviewers recommend Iherb

Company Reviews

Questions

Metrics

2.8

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, original product, real techniques brush, buy under 15£ to avoid taxes at receiving your package if you are from uk.”

Helpful Report

Posted 6 years ago

“Excellent source of all things health/supplement/beauty-wise. Huge range and with stacks of information on each and every product. You can research various items/conditions/wants-and-needs and then see complete information on ingredients and uses for each product. They are brilliant for vegetarian/vegan information, in particular. The cheapest overseas delivery is no more than some companies charge for delivery here within the UK - and they arrive inside of two weeks usually. Highly recommend!”

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Posted 6 years ago

“Cheap prices, Quick delivery. Very good products”

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Posted 7 years ago

“Use organic matter”

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Posted 7 years ago

“ótimos preços ainda frete grátis..”

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Posted 7 years ago

“Fiz uma compra e não tive dinheiro pra pagar as taxas de importação, entrei em contato com a empresa e eles me estornaram o valor pago.”

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Posted 7 years ago

“Good prices and free delivery to AU”

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Posted 7 years ago

“got probiotics for our Great Dane,the service was fantastic and products are high quality with an informed choice given to buyer”

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Posted 7 years ago

“Fantastic range of products at a really good price. Great customer service, will buy from again!”

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Posted 7 years ago

“Os preços são otimos, tem varias promoçoes que dao ainda mais descontos, e as vezes oferecem a opção de frete gratuito acima de 40$, o que é muito bom, mais ficaria ainda melhor se oferecessem um rastreio por USPS Ecom Packet que é completo, os rastreios que a iherb oferece nao sao completos e isso nos faz ficar preocupados com nossas encomendas depois que chega no pais de destino”

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Posted 7 years ago

“Shipping was very good, everything i ordered came in sealed packaging to avoid any spills or accidents from bottles, creams, oils etc”

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Posted 7 years ago

“Excellent product selection and very fast delivery”

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Posted 7 years ago

“Iherb is the easiest most affordable health foods website that ships internationally at very competitive rate and short lead-times”

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Posted 7 years ago

“Excellent range of products, exceptionally good postage rates. Fast delivery and reliable.”

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Posted 7 years ago

“iHerb's selection of supplements, prices and service are the best I've experienced for a vitamin / supplement website. And considering the competition out there, that is saying a lot. I should know. I've been in the nutritional supplement industry for 25 years.”

Helpful Report

Posted 7 years ago

“Great prices, with frequent sales and a huge selection.”

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Posted 7 years ago

“Fast delivery and package was packed gratefully experience is great”

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Posted 7 years ago

“Iherb is a great company which does deserve a five star rating. However I do not like the company laser ship they use for deliveries. Laser ship does not knock. They just placed the shipment in front of the door and leave. Vitamins are heat sensitive and should not be sitting out in the Sun of 92° for hours. I don't understand why lasership does not put it inside my carport where it's shady. Once I stood in the door waiting for delivery man to hand the package. Instead he laid on the ground and walked away. I do not believe that the vitamins are any good haven't been exposed to such heat for hours. I herb please look at all the complaints and change carrier. Or give me an option where I can choose UPS or postal.”

Helpful Report

Posted 7 years ago

“Delivery is always fast, loyalty credit for returning customers, quality is excellent.”

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Posted 7 years ago

“Love iHerb - they have a wide range of products which I love. I use them all the time.”

Helpful Report

Posted 7 years ago

Iherb is rated 2.8 based on 364 reviews