The Ink Spot Reviews

Name: The Ink Spot
Address: 1 W Deer Valley RdPhoenix, Arizona 85027, Phoenix
Rating: 4.87

4.9 Rating 1,706 Reviews

100 %

of reviewers recommend The Ink Spot

Company Reviews

Metrics

Info

4.9

Based on 1,706 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About The Ink Spot:

Personalized Pens and Pencils
www.Ink-Spot.com

Visit Website

Phone:

888-654-7367

Email:

service@ink-spot.com

Location:

1 W Deer Valley RdPhoenix, Arizona 85027
Phoenix
85027

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The Ink Spot 5 star review on 2nd May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good pen faded color of print Didn’t match colors. Was charged 13 plus for shipping when web site even said free shipping. I hit buy and got charged twice but I cought it and they corrected order.”

Helpful Report

Posted 6 years ago

Jonthan, Sorry, sounds like you where confused on several points. You should of asked more questions. 1. Didn’t match colors. - not sure what this means? The pen you ordered was a white barrel with blue trim and blue printing and it does match exactly as the photo on the web site. If the exact shade is very important you should request a sample of the pen before ordering. 2. Was charged 13 plus for shipping when web site even said free shipping - Your order was for $46.00. As stated at the top of every page on our web site is that free shipping is available on orders of $70.00 or more. Your order of $46.00 would not of qualified for free shipping. 3. I hit buy and got charged twice but I cought it and they corrected order. - You clicked on the order button twice. You should only click on order buttons once. Even so you where not charged twice, only once. Sounds like you might have issues when placing orders online. Perhaps on future orders you could get someone to help you fill out the order form and read the information on the web site. If you have someone help you it might help avoid the troubles you had. I'll also mention that you can always send back your order for a refund if you are not happy with it.

Posted 6 years ago

“Good service. Arrived much sooner than expected.”

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Posted 6 years ago

“The Ink Spot gave me great customer service while assisting me with my choice, shipped my item promptly, and sent a great product! I would use them again.”

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Posted 6 years ago

“Thank you for making my first time experience enjoyable & stress free. I love my pens! The color, the font and the way they write is important. All met my standards on the product. Your customer service was excellent at making sure I got what I ordered.”

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Posted 6 years ago

“They are very easy to work with and have great customer service as well as great products.”

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Posted 6 years ago

“The customer service was top notch. The email contacts were timely and perfectly understood. Have already recommended this cite to others. Very Professional!”

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Posted 6 years ago

“No problem with the order and great party favors”

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Posted 6 years ago

“The pens are nice, they write and you did it very fast. Thank you.”

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Posted 6 years ago

“We love these pens! And customers love them because of how different they are than the usual plastic pen. The Ink Spot also created, and shipped these pens to us so quickly. If you're looking for something different (and at a great price), these pens are for you!”

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Posted 6 years ago

“My order arrived fast and were perfect! Exactly what I wanted!”

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Posted 6 years ago

“We ordered pencils for a church Lenten handout in purple with black lettering. Inkspot made us aware that the black lettering would be difficult to see and suggested three other colors that would stand out better. THAT is customer service. Would use them again and have recommended them to others. Fast shipping too!”

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Posted 6 years ago

“The pens came in a timely manner and were Exactly what I ordered. Also I spoke with Tom via phone & email, he was extremely helpful.”

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Posted 6 years ago

“great quick service.”

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Posted 6 years ago

“This is my third time ordering with The Ink Spot and I continue to be impressed. Great quality, super fast turnaround.”

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Posted 6 years ago

“Fast service and good prices”

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Posted 6 years ago

“Always quick to ship!”

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Posted 6 years ago

“Friendly service, quick delivery, very reasonable prices and great product!”

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Posted 6 years ago

“The BEST CUSTOMIZED PRODUCT for the BEST PRICE !!!”

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Posted 6 years ago

“Your company is the best. We have ordered your pens several times and they have always met or exceeded our expectations. Your shipping time is unbelievably fast. When we had a question they answered our email almost immediately. I will say it again! You are the BEST!!!”

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Posted 6 years ago

“I already send a review via email and Ken replied back to me but the USPS box which was used for may order was not a suitable box for 500 pens. It had been torn at the seam when arrived.”

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Posted 6 years ago

The Ink Spot is rated 4.9 based on 1,706 reviews