J D Wetherspoon Reviews

Name: J D Wetherspoon
Rating: 2.32

2.3 Rating 123 Reviews

26 %

of reviewers recommend J D Wetherspoon

Company Reviews

Questions

Metrics

2.3

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Write Your review

Tell us how J D Wetherspoon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

J D Wetherspoon 5 star review on 5th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plimsoll Line at Redcar. Offensive nasty member off staff bullying and being abusive to disabled customer who was attending with a carer. Also member of staff dressed more like it was a strip bar than a pub. Kids were present and when she was walking around everything could be seen as her 3 inch skirt was riding up, transparent tights on, nothing left to the imagination!”

Helpful Report

Posted 3 years ago

“Went to my local Wetherspoons in Milton Keynes. We go to this pub a lot and on the last few times we’ve had breakfast it’s been cold and had items missing from the breakfast. Today 12/12/20 our breakfast again was cold even though there was maybe 30 people in the pub and went had to send it back twice. We then noticed my other half’s breakfast was missing hash browns. I love Wetherspoons but if the standards are going to slip then I’ll go elsewhere.”

Helpful Report

Posted 4 years ago

“Went into my local spoons with a friend both wearing our masks, sat down as it was table service. 2 women regularly approached the bar to talk to staff neither of which were wearing masks Staff ignored this as the were from a specific community type. No prizes for guessing which one !! Reverse discrimination I feel!!! I have not mentioned which one as I will probably get barred for bringing this to your attention. I doubt I will be returning in the forseeable future anyway. Customer service was good as ever but have given it 1 star for the above reason.”

Helpful Report

Posted 4 years ago

“Hendo said dry bacon”

Helpful Report

Posted 4 years ago

“Visited 2 bars in Maidstone , covid service nill Staff would not do table service on terrace I smoke and do not want to order drinks inside only to be sat outside.”

Helpful Report

Posted 4 years ago

“Trent Bridge In, Nottingham. We called in here whilst the car was in the garage down the road. Myself and my partner both work in the trade, so are more than sympathetic with staff when it comes to customers attitudes against government restrictions. As we sat in the area near the door (with our delicious small plates!) we heard one lady kick off about not being able to sit with her friends who was calmly and persistently talked down to coincide with guidelines, and another man who was disgustingly rude and aggressive towards a young man, who we believed to be a supervisor, at the door as he explained the new rules. It is such a difficult and testing job at the moment which unfortunately, is not at all helped by the arrogance and audacity of customers who seem to feel they are above the law and those who have to in force these rules in pubs. We were so impressed with the young man who calmly explained the ‘gentleman’ wasn’t welcome after his attitude towards staff, explaining that he was only doing his job. Through solidarity towards the trade we almost felt like standing up and applauding him! Keep on keeping on guys, you’re doing great- thank you for keeping us safe.”

Helpful Report

Posted 4 years ago

“Be very careful in Wetherspoons now.. If you pay by contactless card, they do not have a mobile payment machine only the static ones at the bar. My card was taken off me by staff and used to take payment at the bar.. I then realised that my card number AND the 3 digit pin number could be written down by ANYONE and they could have used it for fraud.... I will never give them my card EVER AGAIN.”

Helpful Report

Posted 4 years ago

“Had a great afternoon in difficult times at your cuthbert and brodrick pub, Leeds, made better by the staff, particularly Sam on meet duty, Ollie very helpful also, thank you.”

Helpful Report

Posted 4 years ago

“Just been to local wetherspoons for 1st time since lockdown, had read online about what they were doing to combat the virus including extra staff and more table cleaning. Whilst I found the seating arrangements very satisfactory there was no one at the door allowing us in and during the hour we were there very little clearing or cleaning of table was carried out. I asked one of the staff about it and was told that because of the virus they could not have as many staff working????? and they were doing their best. My point is why put out all the things they are going to do to get customers back and then not do some of them.”

Helpful Report

Posted 4 years ago

“My partner and I went into you’re guildford branch on Tuesday for the steak deal we were told that we couldn’t have the steak on the discount government scheme and were told we would have to pay more money for the o her steak the steak was rubbish cheap rubbish tasted like liver and had been reheated so at the end we told the waitress and she said yea everyone’s saying the same so stop ripping people off and being greedy and start serving the steaks you’re supposed to on the government scheme instead of lining you’re pockets and serving rubbish steak it wasn’t even worth the money we paid for it.”

Helpful Report

Posted 4 years ago

“Absolutely disgusting and rude staff. I talked for the staff of "The Ice Wharf" in Camden,London. I been last Sunday with two of my friends to celebrate my name's day.I had bad luck to order my food and wine to one of the staff-black pretty girl. During the my order I ask her something about the food and drink and I didn't understand why she started to do complain for my question. She give me some lecture how I must asked her.It was totally suppressed me.I didn't see anything and continue to my order. I paid and waiting for my bill. She look at me like animal and asked me what I want.I told her "I waiting for my bill "and she started to shout to me rudely"You must to see "please ".I can't explain how I feel. I not going to see her "please ".She was rude and irresponsible . I feel like stupid,because I paid for her salary and she's ....I never will back again in some of the Wetherspoons and not will recommend for anyone. The owner need to check his staff more carefully. They are rude and don't care how clients feel.”

Helpful Report

Posted 4 years ago

“Rude staff . I will never go in the pub again . bankers draft sheffield”

Helpful Report

Posted 4 years ago

“I would like to bring to your attention the awful and demoralising behaviour my Uncle has experienced in one of your pubs this week. My Uncle has been going to The Mannamead pub (Mutley plain, Plymouth) on a weekly, and sometimes daily basis for over 30 years. He is an elderly, single man who enjoys going to your pub to get out of his house, not feel alone and to generally boost his own mental health. This week however, he was turned away by one of your employees because HE WAS ALONE, and was told this would take up a table that could sit 4 people, this is absolutely disgusting. I was mortified when he told me he could not come in because he doesn’t know anyone inside. Who, i ask, do your staff think they are? He has been drinking in that pub for longer than a lot of those employees have been alive. I would also like to add, this is not one of your “peak times” you state on your website it was a time when it is mentioned that anyone is welcome. I ask, how is this a policy of wetherspoons, who are meant to be a welcoming and enjoyable place for people to go. I completely understand the guidelines that are in place, with social distancing etc but how can one of your policies be that if someone is ALONE they cannot enter the pub. If this is a wetherspoons policy, please explain the understanding behind this, as I cannot in any way see how this can be justified. This is the saddest policy I have ever heard if this is one for all wetherspoons pubs, I am trying to believe that this is not a policy and is just one horrible employee that has been hired and is discriminating against an elderly man who is alone. My uncle has spent months in lockdown alone and was pleased when the pubs reopened as this is where he spends his time. I honestly can’t put into words how upset and shocked I was to hear he could not go for a quiet drink where he attended on an almost daily basis before lockdown. My Unlce lives 6 hours away from my family so us going with him to sort this out is not feasible, so I would appreciate it if this bizarre and shocking issue was cleared up with The Mannamead pub and my Uncle was not refused entry the next time he tries to go into the pub.”

Helpful Report

Posted 4 years ago

“Horrible duty manager. Kept reciting to smokers how “he remembered his first pint” when actually I don’t drink this month due to my charity challenge for Cancer Research UK. Horrible man as I completed accepted the pub was at full capacity due to COVID-19, I left and came back around 30 minutes later and the same situation which I was happy to leave again but instead he continued to insult me by saying he “remembered his first pint” which I am insulted by and haven’t stopped crying since. Will not be visiting again, thanks Oxford. Please see photo of a smiling duty manager as he watched me cry because of his actions, also please see link below to my charity challenge I’m which I am sober for... https://fundraise.cancerresearchuk.org/page/alicesmarathoninamonthchallenge”

J D Wetherspoon 1 star review on 13th July 2020

Helpful Report

Posted 4 years ago

“We called in to Wetherspoon pub in Knaresborough for a coffee. Due to Coved 19 we expected to be registered by a member of staff on entering. NO- go look for your own registration form and fill it in. On leaving play “hunt the box for the registration form depositing”. It almost as far away from the exit as possible, on the bar, which we have been asked not to visit as staff would give table service. This meant customers were leaving without giving their details. Our other observations were- Everyone touches -the coffee dispenser screen, -milk jug- tea bags, sugar bags & stirrers- manuals hand sanitizer dispenser. STAFF- non wore face masks or gloves, yet they were attending numerous tables, bar and meal service area. Handling meal plates, cups and glasses. Replacement cups handled by staff with no protection. Magazines and leaflets left on tables for all to handle and share. Finally the ordering app is very time consuming. It took longer to order the coffee than drink it. And it was still self service!!! The experience did not make me think Wetherspoon were taking the protection of staff and customers seriously.”

Helpful Report

Posted 4 years ago

“The only thing repugnant about Wetherspoons is Tim Martin. He does not deserve the staff he treats so badly and his consideration for the health of his customer base is heartless.”

Helpful Report

Posted 4 years ago

“First visit to the chequers in Stourbridge we very rudely asked to drink up 10-10.second visit arrived at 10-30 the doors were locked. Quite a few disgruntled customers outside. The website clearly states that they are open till 12-00 am. Will not be visiting again. We will go somewhere we are welcome.”

Helpful Report

Posted 4 years ago

“Weatherspoons gourmet vegan burger is the absolute best, i would love the recipe for this burger, full of flavour and taste, well done for a fantastic burger.”

Helpful Report

Posted 4 years ago

“My breakfast wrap took 40 mins, people who had ordered after us and ordered a lot more food got there food before us!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

“With their 1980s tank-tops and ripped jeans, your average punter at Wetherspoons, Harlow soon lets you know you have just entered a chav-friendly zone. Watch out for the double-buggies blocking the way through, pushed by biceps-bulging, hairy-chinned, nose-pierced tattooed customers...and that's just the women. Save your money and reputation for somewhere more classy - McDonalds for instance.”

Helpful Report

Posted 4 years ago

J D Wetherspoon is rated 2.3 based on 123 reviews