Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,013 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is perfect!!! Ty”

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Posted 1 year ago

“Great discount on a great perfume. Shipping was fast.”

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Posted 1 year ago

“One of the best place to buy fragrance at discounted price 👍”

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Posted 1 year ago

“Do NOT buy from site.. Seems like a fraud to me so far. I ordered 6 items 10 days ago and to-date they have not shipped anything!!! Customer service claims they are shipped, USPS begs otherwise. USPS tracking says "waiting to receive" the items... Big liars Jomashop if you ask me.... Save yourself and go somewhere else..”

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Posted 1 year ago

“I made a purchase and I could feel the seriousness of the business with that company, and its good communication with the customer. thank you so much.”

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Posted 1 year ago

“Jomashop has many products at great prices. They offer great sales often. Delivery is pretty quick and the products are authentic and always very well packaged.”

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Posted 1 year ago

“Jomasho sells genuine items, but they are dishonest at the time of returning, they abuse by withholding part of the Taxes, which is illegal. I returned a pair of sunglasses and decided to pay the return shipping on my own and they additionally discounted me $18.00 for the return label. I returned two rings because one it was too small and the other too big in a very small box. They refunded each ring separately and they discounted shipping for each ring separately more than $20.00. This is dishonest, get demoralized, who can trust a business like this? In less than a month I have ordered merchandise for over $1,000.00 and clearly this place does not appreciate a good customer.”

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Posted 1 year ago

“Worked smoothly saved over £1000 on a 2.5k watch”

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Posted 1 year ago

“I bought a rado on June 27 and used it 2 times and the time changed by itself, when I sent the watch within the 30-day warranty, they told me in a bad way that there is no warranty, I sent the watch and they said I had to pay, the service is horrible, they treat the customer rudely, be careful, I did not recommend them”

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Posted 1 year ago

“My most recent experience was disappointing. I received a faulty product and jomashop did not take responsibility. I experienced the malfunction several times yet they said nothing was wrong with it. I had to call customer service several times because my initial email went unanswered. I was told I'd get a call from a manager & that didnt happen. They ended up refunding me but I still had to pay expensive shipping to return the product and they also kept the original shipping cost even though I received a defective watch. I will not be using joma again.”

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Posted 1 year ago

“everything I bought from Jomashop was shipped fast, arrived in perfect condition and was priced very competitively! I will be back!”

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Posted 1 year ago

“Great price and fast delivery”

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Posted 1 year ago

“Very happy with the Invicta. Luv the style and quality. Speedy servixe from Joma. Great price. I am planning on ordering another Invicta.”

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Posted 1 year ago

“The prices a great, you get valuve for your money. Fragrances are authentic. Fast delivery . Trusted seller. You wpnt regret purchasing at jomashop”

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Posted 1 year ago

“Very quick and reliable. Always a good buying experience.”

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Posted 1 year ago

“Item was delivered quickly. Vendor was reliable. Tq.”

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Posted 1 year ago

“Every thing was perfect”

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Posted 1 year ago

“Great service always”

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Posted 1 year ago

“I purchased a bottle of Creed Aventus for Her because I had a bottle that was almost finished, and Jomashop had a "tester" on this site for a fraction of the price which totaled $211.32. When the fragrance arrived, I put it away because I was waiting for my original bottle to be completely finished. I was going on a trip and thought I'd bring my new bottle of Creed with me. However, when I sprayed it, it didn't really smell like anything, AND IT DEFINITELY DIDN'T SMELL LIKE CREED! I still had my original bottle from the House of Creed. They smelled nothing alike. I sprayed it on other friends and family members, and we all concluded that the fragrance was fake. When I notified Jomashop about this issue (which included the pictures and the receipt that they requested), they replied that I needed to have The House of Creed provide them with a written notification that the fragrance is not authentic. THE NERVE! Like The House of Creed has time for Jomashop's foolishness & BS! I'm truly disgusted! I wish there was an option to give ZERO STARS!”

Helpful Report

Posted 1 year ago

“good experience and great deals.”

Helpful Report

Posted 1 year ago

Jomashop is rated 3.7 based on 3,013 reviews