Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,960 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 28th December 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Seiko SNE093 was on sale for $99. Delivery was 1 day early via USPS. The box was complete, and the watch covered in plastic (i.e. unused) but already running. I am pleased!”

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Posted 2 years ago

“I got a great price on my recent purchase of an Orient watch. Shipping and packaging was great. I’d buy from Jomashop again.”

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Posted 2 years ago

“I found what I wanted at unexpected low prices, in addition to the speed of shipping and delivery to me”

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Posted 2 years ago

“Excellent quality and always top quality. Shipping- watch arrived on time.”

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Posted 2 years ago

“Very satisfied with the product and delivery was fast”

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Posted 2 years ago

“I have not received the goods which is very late based on the expected time line. I have sent email for your support and still received any feedback so far on this matter.”

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Posted 2 years ago

“I have unsubscribed multiple times and they keep sending me emails. Do not give them an email that you use daily. I will not but anything else from them!”

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Posted 2 years ago

“After 2 weeks' overseas trip the watch come to my home. All of conditions, not only the watch but also the box are good. Color and shape are as same as imaged.”

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Posted 2 years ago

“Right on target with quality of products and very quick delivery.”

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Posted 2 years ago

“My last Order I payed for two day shipping but it took over a week but love the store. They should give u free two day shipping for purchase over $500. And next day over a $1000 and I probably would get a second job just to shop with them.”

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Posted 2 years ago

“Online ordering easy, Customer Service was professional and efficient and great value for the money.”

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Posted 2 years ago

“Fast shipping and authentic product”

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Posted 2 years ago

“1/ online ordering easy, 2/ delivery was quick, 3/ item as described, 4/ Excellent value for money.”

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Posted 2 years ago

“Quite fast shipping with a product in perfect condition.”

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Posted 2 years ago

“Fast shipping and product was in perfect condition.”

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Posted 2 years ago

“If I can rate 0, I will do that. It has been 2 more weeks still heard nothing from the website. The carrier is different from the email and the information from the website. TOTALLY DISAPPOINTMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 2 years ago

“Very good website for purchase at a great price have been a fan but the experience deteriorated over time and company did not care about customers Orders were placed and never delivered as promised Item should be in stock to sell and customers should be correctly informed and should it be left in Limbo It happened several times Last two orders were perfect Hoping I have no problems with my third ordered placed today keeping my fingers crossed”

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Posted 2 years ago

“Delivery was very quick and watch came in oerfect condition no complaints.”

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Posted 2 years ago

“Do not order from jomashop. I never received my package and I have called jomashop several times and keep getting the brush off. I'm out over 100 bucks and they have done nothing. Terrible company with no ethics.”

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Posted 2 years ago

“I initially wanted to get a TAG Heuer elsewhere but when I realized I wasn’t pleased with the customer service, I expanded my options. I’ve previously purchased a TAG with Jomashop many moons ago and went on their website to check out their offerings. I came across something similar to what I really wanted and the ordering process was efficient as always. To be frank, I was hesitant with their delivery because as I followed the delivery l didn’t think it would arrive in Honolulu as stated but it came in on time. My family and friends have commented on my newest toy and very pleased with my purchase. Next time I want another watch, I’ll consider ordering with Jomashop again. Aloha Paul”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 2,960 reviews