Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,909 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“right in time for Christmas”

Helpful Report

Posted 4 years ago

“They do not back up warranty service as promised on watches. There is a barely visible scratch that the warranty inspector claims is a deep dent that would have caused power reserve movement to be out of alignment. They merely do not want to take care of fixing a watch that they know needs to be repaired. The watch is in great condition and is a diving watch made to handle the pressures of 300 meters. There is no impact that could have caused the mechanism to fail. in addition, when i purchased the watch i called to tell them about the problem and they told me not to send it back until i had it checked by a watchmaker. I have suspicion that the watch was might have been a fake, now i think more than ever that it is either a fake or that they sell substandard quality watches. DO NOT MAKE THE SAME MISTAKE I DID”

Helpful Report

Posted 4 years ago

“I can't be more pleased with my purchase and experience with Jomashop. I ordered the black Orient Triton (Neptune) watch. Watch was shipped the same day I placed the order and arrived the next business day. Watch brand new with all tags and protective film attached. I will order from Jomashop in the future and recommend others do the same.”

Helpful Report

Posted 4 years ago

“So far so good. I ordered my 1st MK Jomashop for the 1st and I was pleased.love, love love, and perfect timing. The price, was great and got plenty of compliments. I recently ordered a second watch for my daughter for Christmas and she loves it. It was perfect. Definitely a satisfied customer. I will definitely refer you to my family and friends. Thank you!”

Helpful Report

Posted 4 years ago

“I had a good experience with Jomashop. I purchased a Victorinox Titanium INOX watch and it arrived in its original packaging in perfect condition. I am pleased with my experience and plan to purchase from Jomashop in the future.”

Helpful Report

Posted 4 years ago

“I ordered a Fendi bag strap and after a week the strap started to fray. I called customer service and they stated that they are not responsible for wear and tear in a very snotty manner. I told him I only wore it a few times and he said again they are not responsible for wear and tear. He also stated that i can return if it is in the original condition which makes no sense at all!!! VERY VERY unhappy with the customer service and am planning on reporting to better business bureau.”

Helpful Report

Posted 4 years ago

“Bought a Tissot watch and the digital screen began to fade weeks after wearing it. Reported this to Jomashop and they said it wasn’t covered. I will never purchase anything from this site again.”

Helpful Report

Posted 4 years ago

“I love this red Montblanc, gret writing rollerball MG”

Helpful Report

Posted 4 years ago

“Zero customer service response”

Helpful Report

Posted 4 years ago

“Great items at a great price!”

Helpful Report

Posted 4 years ago

“Great shopping and super fast delivery.”

Helpful Report

Posted 4 years ago

“Great shopping experience!”

Helpful Report

Posted 4 years ago

“JOMASHOP has the “Best” Customer Service,and Pricing! Wonderful assortment of watches to choose from! Fast shipping too! Job Well Done”

Helpful Report

Posted 4 years ago

“First time buying from Jomashop. I ordered a white Baby-G watch for my wife for Christmas. Transaction,Shipping and delivery went smooth and fast enough. Product arrived well packaged and in good condition. I am overall satisfied and will definitely consider giving Jomashop another opportunity to satisfy me by making other online purchases in the future.”

Helpful Report

Posted 4 years ago

“This purchase was an amazing experience. Prices are great and shipping was fast. I really love my watch, thank you. I will definitively be lording more in the upcoming future.”

Helpful Report

Posted 4 years ago

“Great service and great quality items. My husband loves his watch and I will shop with this company again.”

Helpful Report

Posted 4 years ago

“Zero customer service response despite there being two email addresses and a customer query portal on their site. Unacceptable”

Helpful Report

Posted 4 years ago

“I’ve recently bought a nice Hamilton and I am very happy: best price, fast shipping, watch in perfect condition. So far so good!”

Helpful Report

Posted 4 years ago

“I purchased the Calvin Klein Evidence Quartz Black Dial Men's Watch for my son for Christmas for an EMT class that he is taking and needed a watch with a second hand. He told me the watch was too nice to wear in an ambulance :). He will keep it and wear it to other occasions. It arrived exactly as pictured and quickly as promised. Very positive experience. Will buy from Jomashop again!”

Helpful Report

Posted 4 years ago

“Recently purchased a Seiko SKX. The price was fair and competitive with the market. The packaged arrived on time as promised. The watch was exactly as described brand new without any damage. This was a very positive experience and I will buy from Jomashop again. Cheers!”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 2,909 reviews