Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,960 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 28th December 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, easy purchase, prompt shipping.”

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Posted 2 years ago

“Excellent and honest service.”

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Posted 2 years ago

“Very satisfied with my products. Shipping took a while but i wasn't in a hurry so i was ok about it. i would shop Jomashop again.”

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Posted 2 years ago

“Too many e-mails, can't unscribe”

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Posted 2 years ago

“Good Price, quick service.”

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Posted 2 years ago

“Very easy and fast transaction. I chose a shipment to Europe including customs fee.”

Jomashop 5 star review on 27th December 2022

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Posted 2 years ago

“If I could give a 0 Star rating I would for my experience. I ordered a Cartier watch as a gift the week prior to Christmas and called the day after placing the order to confirm that the watch would ship. Their site indicated that watch purchases would be delivered before Christmas. was told that it should ship from the Jomashop supplier in 1 -3 business days and that I should have it before Christmas. Friday before Christmas I called to follow up as I had heard nothing from Jomashop. Customer Service again told me that the watch had not shipped but should in 1 - 3 business days. Their excuse was that "it's the holidays". Again, no proactive update. I called to follow up today, 12/27, and when pressed, Customer Service told me that the item was out of stock with no projected available date. Despite the fact that Jomashop emphasizes premier Customer Service, they are not proactive, don't have product stock information, and cannot provide accurate order information when the customer calls to follow up. Jomashop appears to be simply a broker service with no real time product availability information. I would avoid at all costs.”

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Posted 2 years ago

“A Zenith watch I had been looking for the last couple years showed up in Jomashop's inventory so I gave myself an early Christmas present. I did contact customer service prior to purchase and completed my purchase online afterwards. This is my second Zenith from Jomashop and very happy with service, quality, delivery, etc. The watch I received is beautiful and I will enjoy for years to come. Thank you!”

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Posted 2 years ago

“Primera compra, muy satisfecho”

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Posted 2 years ago

“This was my second purchase and I am very satisfied.”

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Posted 2 years ago

“Genuine product, fast delivery”

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Posted 2 years ago

“Good item with excellent quality. Shipping is very ontime. Will come back again for shopping. Thanks for the nice service! Happy New Year 2023!”

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Posted 2 years ago

“I have been waiting my watch for more than a month, I still haven't received it (France). No information available on the tracking of the watch on the Jomashop website.”

Jomashop 1 star review on 23rd December 2022

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Posted 2 years ago

“Reasonable price and great delivery. Product itself is really good.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Never again”

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Posted 2 years ago

“Really satisfied with the service and the products they have on”

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Posted 2 years ago

“Inaccurate information. Watch not arriving. No help from customer service.”

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Posted 2 years ago

“The best place to get big brand watches (I've only bought watches with them) at great prices and fast delivery.”

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Posted 2 years ago

“Great price. quick delivery and reliable. I bought watch and sunnies.”

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Posted 2 years ago

Jomashop is rated 3.7 based on 2,960 reviews