Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,013 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve made a few purchases on Jomashop and they’ve all been great so far. The colognes I’ve purchased have all been authentic and at a great price.”

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Posted 2 years ago

“Excellent product! fast shipping! Will do business again!”

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Posted 2 years ago

“Great price, great service and fast shipping -to Canada. The watch is terrific, great value for the money.”

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Posted 2 years ago

“Have made four purchases of men and women´s wrist watches over the last few years, all to my absolute satisfaction and plan to continue doing business with Jomashop because of the quality of their service, very reasonable prices, and reliability of delivery. Thank you Jomashop!”

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Posted 2 years ago

“Tried to place order online but it kept denying my credit card , when I called customer service to pay for my cart which had 4 fragrances worth 400$ , they hang up on me 3 times, taking my business somewhere else, 5$ more per item is worth the peace of mind .”

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Posted 2 years ago

“Great prices, quality good and fast shipping.”

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Posted 2 years ago

“Bought the watch as a gift which was well received. Shipping was on time and packaging was great.”

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Posted 2 years ago

“fast response, good deal and wide of selections.”

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Posted 2 years ago

“Item as describe good quality good price fast shipping to Québec Canada Will buy again”

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Posted 2 years ago

“Great prices on authentic products”

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Posted 2 years ago

“We appreciate”

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Posted 2 years ago

“Bad company, the watch arrived broken, and every time I call and they recognize its me they hang up the phone. They simply don't want to deal with it and it's not the first time!”

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Posted 2 years ago

“Product arrived asadvertised”

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Posted 2 years ago

“Great communication for delivery. Has no issues and the product was just as shown in the page.”

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Posted 2 years ago

“Amazing service and watch. Tudor Heritage BlackBay P01. Factory sealed box. Never opened. Had to cut factory tags to try on. Price was 50% off local retail. Will order again.”

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Posted 2 years ago

“Fast shipping and original Ray-Ban.”

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Posted 2 years ago

“The chain i ordered exceeded all expectations. It also came quick and in a beautiful gift box.”

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Posted 2 years ago

“So one of my items came separate. It took waaay longer than the first one and I was not infromed that Jomashop allegedly has to purchase from somewhere in China then receive then mail to you. Its literally a movie!!!!!!!!!!! So for that reason and that reason alone I am very leery moving forward with another order. It should have been clear and in writing that "your item may have to be in one or more packages, daysssssss later and from Timbuktu"!!! They were items for my birthday and i was in Dubai when the item arrived, Bummer!!!!!!!!!”

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Posted 2 years ago

“Watch is great value and arrived on time with the box in perfect condition..... But the delivery service is 'off' I expected it to be a signed for delivery but it was just dropped on my doorstep., if it hadn't been in good condition I would have been screwed... Put this to JS no response... I am pretty sure they expect a signed delivery but for some reason it's not happening. The agent actually sent me a delivery notice. Saying they were just going to leave it outside. And they did .. I was home and they didn't even knock.”

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Posted 2 years ago

“Fast delivery to Europe and product was exceptionally priced. Very satisfied with purchase.”

Jomashop 5 star review on 3rd February 2023

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Posted 2 years ago

Jomashop is rated 3.7 based on 3,013 reviews