Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,909 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“all good... very nice watch... fast shipping...”

Helpful Report

Posted 4 years ago

“My watch I ordered was delivered damaged by USPS, box was crushed on the corner. When I opened the box, the beautiful box the watch came in was torn and the corner crushed. I called Jomashop, Emilee in customer service, asked for a bunch of photot's. I sent them. The , she is asking me if the watch is damaged? I said, I am not a jeweler but a realtor so I dont know.”

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Posted 4 years ago

“Seiko watch is exactly as described. Great price. Shipped a couple of days late, but still reasonable transit time. Thanks”

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Posted 4 years ago

“The display on the watch I received was too dim to see in the sunlight. When I returned it they changed me $13.29 for return shipping.”

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Posted 4 years ago

“Great shop! Excellent prices and selection, rapid shipping!”

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Posted 4 years ago

“FAST SHIPPING AND GOOD PRODUCT WITH GOOD PRICE”

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Posted 4 years ago

“I usually don’t do reviews, but I had to this time. I started buying from Jomashop in January,2020. I was happy that there is a shop that sells designers items at a good discounted rate. But I have been treated badly. I ordered a pair of tods sneakers in gold and white pictures, and they sent me a brown sneakers. Nothing like the picture on the website, I had to return it, and I was charged $18 from my credit. Even when they were at fault for sending me the wrong shoe. And some of the customer service are so rude.”

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Posted 4 years ago

“Delivery time is always behind schedule without notice”

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Posted 4 years ago

“Great selection of world class time pieces. My Tissot Visodate is a classic look at a great price. Warranty protection and free shipping make your shopping worry free”

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Posted 4 years ago

“Excellent prices and selection, rapid shipping!”

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Posted 4 years ago

“Great shop, always best prices and fast shipping! Thank you guys!”

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Posted 4 years ago

“Very cool store. Fast shipping, fast delivery to Russia. The best prices. Be sure to recommend you to friends. Many thanks! Regards, Oleg.”

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Posted 4 years ago

“Best price. Easy order. Free USPS shipping arrived one day early. Follow up after the sale.”

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Posted 4 years ago

“Productos llegaron a tiempo y en buen estado”

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Posted 4 years ago

“Watch came as promised and was a great value. Will buy from them again!”

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Posted 4 years ago

“flawless !!! pricing , customer service , expedited delivery i will be a repeat customer as well as refer friends and family !!!”

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Posted 4 years ago

“Great customer service . Fast shipper. Excellent prices”

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Posted 4 years ago

“Watch was perfect”

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Posted 4 years ago

“Their service is 0. No replies for my 3 emails. My order status is "processing" for 2 weeks. What the heck "processing" mean? Is it shipped or not? It looks lke they have a live chat function, but actually it's a chatbot leading me to the same order status page with no helpful info. Jomashop is a joke, they might be even a scam since I don't even know if I can get the goods I ordered.”

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Posted 4 years ago

“Excelente product and service”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 2,909 reviews