Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website did not show currency. Only realised its in usd after I paid, which is way more than I expected. The dress arrived in a strange smell. I have to wash it straightaway to get the smell off.”

Helpful Report

Posted 1 year ago

“I do not recommend buying from them. They claim the items are ‘new’ however they don’t come with the tags/ booklets or items that a new watch has. Other sites offer similar pricing and you can get an actual new product”

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Posted 1 year ago

“não recebi nada e meu dinheiro também não devolveram nada”

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Posted 1 year ago

“My Item never arrived, rude customer service, wouldn’t pick up a finger to help me get a $1000 item and then blamed me for the problem.”

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Posted 1 year ago

“Fast efficient shipping. Great communication, easy online process! Great experience overall”

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Posted 1 year ago

“Poor customer service!!! Bad communication, item still has not arrived. Item showed in stock when purchased about two months ago. Never received any communication from company letting me know item is not in stock until I called inquiring about status after a month. After I saw watch was back in stock on website i called again inquiring about my order and was told it will be sent in a day or 2 and that was over three weeks ago. I have purchased several watches from jomashop but after this experience I will no long.”

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Posted 1 year ago

“I purchase from Jomashop a Tissot t-race and is an awesome automatic watch for a really good price and the delivery was fast, less then 5 days to Canada.”

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Posted 1 year ago

“Huge selection, awesome price, assurance of quality and flawless purchase process; nothing else to say.”

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Posted 1 year ago

“I made a purchase to Jomashop using a payment app and the company decides to send me one of the bottle and tell me they have to charge again for the other bottle. This is ridiculous. I never receive an email update or anything. I should be able to pay one time, and however the company decides to ship the item should not effect me. I will never shop at Jomashop again.”

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Posted 1 year ago

“The process was easy and I was informed of all shipping movements from start to finish. It came in a timely manner. I bought the daughter ring for my beautiful daughter who has anxiety and the quality looks good. I've not given it to her yet but I'm really looking forward to it. I really think she's going to love it!! Thanks for your service 😊”

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Posted 1 year ago

“Love love love!! 100% authentic! Fast shipping and amazing prices. Got 2 pairs and love both ray bans aviators!”

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Posted 1 year ago

“Great price and fast delivery!!!”

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Posted 1 year ago

“Very good service, delivery on time.After two purchases , I have nothing wrong to say.”

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Posted 1 year ago

“Great service and helpful”

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Posted 1 year ago

“Terrific price on a Seiko tank watch. Quick shipping, great communication. Will definitely shop here again!”

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Posted 1 year ago

“I have ordered parfume. The price and quality is great. Shipping was the fastest.”

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Posted 1 year ago

“I’ve made a few purchases on Jomashop and they’ve all been great so far. The colognes I’ve purchased have all been authentic and at a great price.”

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Posted 1 year ago

“Excellent product! fast shipping! Will do business again!”

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Posted 1 year ago

“Great price, great service and fast shipping -to Canada. The watch is terrific, great value for the money.”

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Posted 1 year ago

“Have made four purchases of men and women´s wrist watches over the last few years, all to my absolute satisfaction and plan to continue doing business with Jomashop because of the quality of their service, very reasonable prices, and reliability of delivery. Thank you Jomashop!”

Helpful Report

Posted 1 year ago

Jomashop is rated 3.7 based on 2,908 reviews