Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Wonderful discount Quick delivery UI optimized browser”

Helpful Report

Posted 4 years ago

“Trash .....”

Helpful Report

Posted 4 years ago

“Do not order from here. I rarely return anything and decided to do to description. I had to pay out of pocket for my return shipping. Then they deducted over 100 from my order reimbursement. Saying that it was from shipping when I already paid. No one gets back in a timely manner. I didn’t hear back for weeks. And never have seen the money. It’s fine. Unless you need to return. Buyer Beware. Rude customer service replies when you finally receive one. If you have to pay for shipping. You should not have to lose more money on top of that. Don’t buy from here.”

Helpful Report

Posted 4 years ago

“Customer service is horrific. Spent $475 on a Tissot diving watch that got moisture inside from going in my pool just one time. When dealing with them by email all you get are sarcastic one sentence replies. Would never buy from them again. Definitely stay away!!”

Helpful Report

Posted 4 years ago

“Buyer beware: Watch (Hamilton Jazzmaser) broke within a few months. I had to pay to return watch to them. They fixed it after 7 weeks. Watch broke again shortly after. I now have to pay again to send back watch to repair it again. No full refund available. Only store credit.”

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Posted 4 years ago

“The delivery is too late！for example:My order # M1QF1537.”

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Posted 4 years ago

“Everything went well for my order, a Seiko lady's auto watch. Hope it stays the same when I decided to get another one. So far 'am glad for the experienced & would likely boast a recommendation..”

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Posted 4 years ago

“Prompt delivery, beautiful watch and a good price.”

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Posted 4 years ago

“I ordered an Omega Constellation in late June. The listing said usually ships within 6-10 weeks. Within days of making the purchase, I noticed Jomashop had raised the price in the listing by $300. When I called to ask about the status of my order, they simply said it hasn't shipped yet and wouldn't provide any additional information, they weren't helpful. So now we're at ten weeks and I'm waiting to see if Jomashop will deliver my order or make me wait until I cancel so they can sell it at a higher price. We'll see. If they deliver, I'll update this post.”

Helpful Report

Posted 4 years ago

“Bought a watch in July.. It was broken on deliver. Zero communications . They still have the watch after 50 days and my money ? Customer service need training and access to information”

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Posted 4 years ago

“standard service, a very fair price, delivery on time, nothing to complain at all. Well done guys. I will definitely shop again.”

Helpful Report

Posted 4 years ago

“Just terrible service. Takes ages to get through to someone by phone and they are rude and useless when you do get through to them. Trying to get them to fix something with an order is just impossible. I have bought a few watches from them, but never again”

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Posted 4 years ago

“great quality - fast shipping”

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Posted 4 years ago

“The best got my gucci shoes everything was good”

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Posted 4 years ago

“fast deliver”

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Posted 4 years ago

“The watch was great, great price and original”

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Posted 4 years ago

“Purchased my first Tissot watch and a TechnoMarine watch too. It was easy using Affirm for easy payment too”

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Posted 4 years ago

“That amazing shopping , very fast shipping . Thank you Jomashop ❤️ Watch comes with the orginal box no damaged”

Helpful Report

Posted 4 years ago

“Solid company, originally ordered a watch..waited two weeks and called. It was never fulfilled because I had ordered the last one and it was determined that it was “lost in the wearhouse”...customer service was helpful though and they’re reputable and very solid overall.”

Helpful Report

Posted 4 years ago

“I never received the order. The order was for a gift. Had to go spend extra money on a gift because, I still have not gotten a refund. In the times we are living now, I should not be waiting to get my money back.Person in Customer service that I spoke to last super rude... NEVER USING them again,”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 2,908 reviews