Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,991 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,991 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jomashop 5 star review on 2nd March 2025

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not buy anything of value that comes with a warranty. Customer service is nonexistent. You would be better off buying a nice watch from the trunk of a car. Bought a Tag Heuer and starting having problems within months of purchase. No damage, scratches, or dings, but Jomashop refuses to support an obvious defect. Stay away, pay a few hundred more, and buy from a reputable dealer. Don’t waste your time or money.”

Jomashop 1 star review on 17th October 2022

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Posted 2 years ago

“Me encanta hasta ahora todo súper bien y súper rápido el envío gracias”

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Posted 2 years ago

“I bought Dulce and Gabbana The One Royal Night the price was $30 cheaper than any other fragrance site and I received it within the time frame they suggested. This is a legitimate place to buy fragrances at great prices.”

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Posted 2 years ago

“My package arrived on time as promised and was exactly as I expected.”

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Posted 2 years ago

“Horrible service. Purchased jewelry and didn't realize that my apt # had not been entered. Instead of them returning the package back to jomashop. It was supposedly delivered. How can something be delivered with missing address information. Now I'm out $200 because jomashop is stating that usps delivered the package even though it did not have the correct information. I guess they played a guessing game with my package. Will never buy from this place again.”

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Posted 2 years ago

“great price, quick delivery, good service”

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Posted 2 years ago

“Great prices fast delivery ausome experience”

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Posted 2 years ago

“So far so great with all 4 separated orders of sunglasses. Price drop are absolutely true bargains for Prada, Gucci and Rayban. Orders come as promise in safe packing. I'm completely 100% satisfied!”

Jomashop 5 star review on 7th October 2022

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Posted 2 years ago

“I did not receive the order, nobody responds for my perfume.”

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Posted 2 years ago

“The best ever”

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Posted 2 years ago

“Amazing watch for the money, thankfully 20mm lugs so can switch out straps easy. Description say 18mm but in error. Very satisfied with watch and service.”

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Posted 2 years ago

“I ordered a pair of Oakley turbine rotors there's for $75 off the original prthe they were perfect delivered on time the entire experience was awesome.”

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Posted 2 years ago

“CAUTION when processing order Jomashop shows correct billing and shipping address. BUT using amazon pay to complete order Jomashop will send to your billing address NOT your shipping address. 3 minutes after my order was placed I sent 4 emails to customer service asking them to confirm the correct shipping address Jomashop replied 3 days later ! stating the order shipped (to wrong address) BUT it was labeled NOT shipped and was sent 30 hours later To the wrong address.”

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Posted 2 years ago

“Hi team, I ordered a Tissot as gift and looking forward to receive one from you. However I m really upset when received a broken box from Jomashop. It is so disappointed. I try to contact you via chat and Whatsapp but can't. Via chat, the chat bot as lot of question but not bring me to talk with a supporter. Via WhatsApp there is no answer. I really like to Tissot box but it is broken and I don't know how I can give it to my relatives as gift.”

Jomashop 2 star review on 4th October 2022

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Posted 2 years ago

“Thank you Guys. Fast shipping and great deals. Keep it up!!”

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Posted 2 years ago

“A tiempo recibí el artículo que compré original un reloj a mi esposo le encantó muy buena calidad seguiré comprando con jomashop porque me brinda confianza y seguridad! Súper contenta y los recomiendo en toda confianza”

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Posted 2 years ago

“we are retired blue collar and live on fixed income. Jomashop allows me to spoil my wife and present her with high end items for special occasions that I could not afford to do without the help of Jomashop! authentic quality items are available for the everyday person to enjoy. great experience and highly recommended. thank you Jomashop”

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Posted 2 years ago

“Wonderful smelling oils, prompt shipping, and beautiful bottles.”

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Posted 2 years ago

“The fountain pen I ordered was labelled as new, but when it arrived it was obvious that it had been previously used. Ink was still in the converter, and was all cruddy at the opening which means it sat that way for some time. The item did not have any other apparent defects so I decided to keep it, but it is deceptive to sell something as new when it clearly is not.”

Jomashop 3 star review on 28th September 2022

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Posted 2 years ago

“Arrived in less then two week, looks really good. But it was noted that the movement fast >55s in a week.”

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Posted 2 years ago

Jomashop is rated 3.7 based on 2,991 reviews