Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,909 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Always shipping fast ...delivery on time... very satisfied...excellent quality my favorite shop to buy a watch and cologne and sunglasses.”

Helpful Report

Posted 4 years ago

“Fast arrival, beautiful pieces and awesome price”

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Posted 4 years ago

“Quality watches that are authentic. Fast shipping and on time delivery. Best prices hands down!”

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Posted 4 years ago

“I’ve made two orders recently which came to be seven different items. I have received all but one. Still waiting and still in the dark as to when I might receive my last item. Especially since it appears to be “out of stock” now. Meanwhile, I’m pretty sure that wasn’t the case at the time I placed my order. Aside from that, the overall experience has left me extremely satisfied. I would definitely recommend!”

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Posted 4 years ago

“Good price and delivery.”

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Posted 4 years ago

“Fast delivery! Item as described.”

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Posted 4 years ago

“Fast delivery! Item as described.”

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Posted 4 years ago

“First time shopper, satisfied with purchase and delivery time. Would purchase from you again.”

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Posted 4 years ago

“Excellent all-around service and delivery. I waited for the right price and made my order.”

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Posted 4 years ago

“I ordered a J12 Chanel watch on Jan 2. Their website showed that it would be shipped in 1-3 business days. Waited for a week and the order status still showed “processing,” so I decided to contact them. The rep said it would be shipped in 3-5 business days. I waited again but the status still showed “processing.” I contacted them again and this time they told me some BS about PayPal extra layer of verification????? And then canceled my order!!! Do not waste your time buying from Jomashop. I went to buy the same watch from Watchmaxx and they shipped in 2 days without any problem. Avoid Jomashop at all cost!!!!”

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Posted 4 years ago

“Good price. Received on-time in beautiful packaging. Have been looking at this piece via various vendors for some time. Glad it was on sale. Everything about the process worked well.”

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Posted 4 years ago

“Fan of Invicta Watches. Great look, many compliments. Great price BUT delivery was sooo slow thus the 3 star rating.”

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Posted 4 years ago

“I have not receive my products as yet ,how do you send a review without receiving the watches ?”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“I purchased a watch that was "guaranteed" by a certain date. It ended up being very late and I returned it. Jomashop eventually refunded $200 of my $250 price. I understand the return policy does not cover shipping costs (not sure how regular shipping cost for a watch is $50) but what is the point of a guarantee if they won't stand behind it? I was also not able to get a breakdown of how they came up with the $50. I contacted them several times with no response. The lack of response is the most frustrating part.”

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Posted 4 years ago

“Easy purchase , easy search, great products. Responsive customer services. Price is a no-brainer.”

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Posted 4 years ago

“Great watch and great service”

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Posted 4 years ago

“Haven’t received my order I’m waiting 34 days until now. Craaaaazy”

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Posted 4 years ago

“Absolutely beautiful watch. I used an online coupon even though it was already the best value. Super fast shipping. I was so happy with the purchase.”

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Posted 4 years ago

“Buyers beware Jomashop free shipping is not really free. If for any reason you decide to return an item they will charge you for "the so call" shipping, and customer service is very nasty. I will never purchase anything from them again.”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 2,909 reviews