Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The watch was described very clearly in every way possible. The price was awesome. The delivery was very fast. This is a legit seller you can depend upon for quality products and service.”

Helpful Report

Posted 2 years ago

“I've shopped at Jomashop for years now. Always authentic merchandise at a good price, fast shipping and accurate descriptions. I LOVE my last 2 timepieces I've added to the collection and save money in the process too! Will definitely be back to purchase my next item!”

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Posted 2 years ago

“Price was reasonable during sale and delivery was extremely fast.”

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Posted 2 years ago

“First class customer service highly recommended!”

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Posted 2 years ago

“One of the best online stores I've ever shopped at. Great customer service and I would totally recommend it to my friends!”

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Posted 2 years ago

“I have still not recieved my purchase Even though i paíd for fast DHL service and was told it would arrive in 10 days.We are now 18 days on and got no news.I have spoken by phone to an operator of Joma Shop and have been told that they will call me to Leto me know about my purchase but never do so.I am dissointed as it was a present for the 10th of december.”

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Posted 2 years ago

“I ordered two Gucci belts and handbag. The quality was sub-standard. The belts had indents and purple ink on one and dropped stitching on another. The bag looked like it had a glued bottom with white gaps on a black bag. Stay away from this company!!!! They say free shipping, but when you get your merchandise and return it, they charge you for their shipping costs for plus you pay for return shipping and are at a loss. I sent pics to customer service to Illustrate the defects which they ignored. This occurred December 2021 and I am an experienced Gucci buyer who quickly noticed these defects, but trusted the site due to reviews.”

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Posted 2 years ago

“Great store”

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Posted 2 years ago

“The watch I ordered ticks too quickly, therefore it does not tell accurate time ever. The motion must be broken - the second hand counts 60 seconds every time an actual 45 seconds goes by. This is a horrible product. I’ve only owned my Mathey Tissot for a week.”

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Posted 2 years ago

“Beautiful watches, great prices. Speedy shipping.”

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Posted 2 years ago

“You got very nice stuff and keep good prices..I like that..be good.”

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Posted 2 years ago

“A watch buyed from Jomashopshop was not delivered to me. Sending was with dhl bur Dhl Belgium knows notheing about this parcel but on the trackink that was send to me by Jomashop is marked delivered today. By who and where nobody seems to know and care.”

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Posted 2 years ago

“I was about to buy this watch on a cruise almost $150 more expensive, but Jomashoop had the best price. The person on the store tried to convince me that it wasn't an "original" stora and that the product might be previously owned. But the delivery was fast, the product was brand new and the quality was great. Even got my warranty certificate and everything.”

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Posted 2 years ago

“Good to treat yourself!! Excellent customer service.”

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Posted 2 years ago

“Purchased 11/24 Received on 12/02 Most : -Original product and cheaper than the competition. -Possibility to pay taxes before which avoids surprises. The least: Tracking is limited and may be precise for France Very satisfied with my purchase I recommend”

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Posted 2 years ago

“Good Price but questioning on the authenticity. I have done some research, the shirt doesn't match with my research.”

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Posted 2 years ago

“Greatest prices for legitimate items. I have been purchasing here for over a year now and other places can’t beat it!!!”

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Posted 2 years ago

“They advertised delivery in 3 days. 7 days have gone by and not a word on my purchase. They should not promise if they cannot deliver.”

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Posted 2 years ago

“Worst customer service, poor quality, pictures speak for themselves”

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Posted 2 years ago

“Second higher end watch purchase. Could not be more satisfied. Quick shipping, exact product listed, and competitive price. Will buy again.”

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Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews