Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,013 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great discounts”

Helpful Report

Posted 4 months ago

“I am outraged! I was so excited to receive this perfume. When I got the package, I noticed that the box didn’t have a protective seal (mica)! I was surprised because that meant someone had already opened my perfume. But when I opened the box, I was completely shocked – inside, there was a broken bottle and a pile of tiny shards of glass. There were no wet marks or signs that the perfume had spilled inside. It’s obvious that someone opened the box, put the broken bottle in, and sent it to me. The fact that it arrived in this condition is proven by the dry box (with no stains) and the heavily scratched pieces of the bottle. The store refused to provide compensation or send a replacement. Before buying from this store, be aware that you might receive a previously opened perfume, or worse – just broken glass instead of the perfume!”

Jomashop 1 star review on 18th December 2024

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Posted 4 months ago

“I have yet to receive my order and it was supposed to be deliver last week! Im not sure where it even it”

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Posted 4 months ago

“Quality is great!”

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Posted 4 months ago

“great price - quick delivery”

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Posted 4 months ago

“The watch selection, timely shipping and quality of the watches”

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Posted 4 months ago

“Great prices and quality”

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Posted 4 months ago

“Customer service was unbelievably rude. They offered a repair and then before I could answer they claimed I “insisted” on a refund and charged a 25% restocking fee. I did not insist I was asking for clarification and I am aghast. I can’t believe businesses like this actually exist. Wow.”

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Posted 4 months ago

“I was very satisfied”

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Posted 4 months ago

“Since rekindling my enthusiasm for watches, I’ve bought a total of 13 watches from Jomashop and have been pleased with all of them. This is my go-to for quality horology without the added AD costs. Very pleased with the products.”

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Posted 4 months ago

“Listen if you’re looking for a great Discounter, Jomashop is the only way to go. Best website, prices, and ui I’ve ever used. 5 stars deserved.”

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Posted 4 months ago

“Great quality shipping is reasonable”

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Posted 4 months ago

“I've always had a great experience purchasing watches through Jomashop. The watches are always as advertised. Unfortunately my most recent purchase wasn't to the standards that I have been accustomed to. I received the watch in the same timely manner, unfortunately the packaging on the inside was atrocious. The watch was just in the watch box, no protective stickers on the dial or case back. No pillow to keep the watch from rattling around during shipping. It looked like someone took the watch off of their wrist, tossed it into a box and shipped it out. I understand wasn't purchasing an AP or a Rolex, but I would still appreciate a properly packaged product. If this were my first purchase experience with Jomashop it would probably would have been my last. I'm hoping it was an isolated incident as Jomashop has consistently had some of the best prices on watches.”

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Posted 4 months ago

“I got a citizen eco drive woman's watch. I love the watch. It came quickly and the price was lower than most other sites. Very happy with my purchase.”

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Posted 4 months ago

“I’m satisfied with service and the products. I love it!”

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Posted 4 months ago

“Great ! Fast shipping and Authentic Highend products!! Love it!”

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Posted 4 months ago

“It is so bad operation. I bought a watch on Jomashop 21th november. They should deliver in 3 business day but they didnt. I was victimized. Immediately it will be deliver. I have a flight on sunday. I have to take this gift.”

Jomashop 1 star review on 27th November 2024

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Posted 4 months ago

“I’ve a really good experience with this online store - good prices, quick delivery, good quality items.. I like various sale options that they offer on a daily basis. Recommended”

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Posted 4 months ago

“Great products and excellent prices and original products. I am very satisfied with jomashop.”

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Posted 4 months ago

“Real products and fast service :)”

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Posted 4 months ago

Jomashop is rated 3.7 based on 3,013 reviews