Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,907 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“I was charged an extra 20$ after checkout for shipping. Never received proper packaging for watch I bought”

Helpful Report

Posted 4 months ago

“everything is great. I very like your website!”

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Posted 4 months ago

“Muy contento con la compra que hice y el tiempo que la recivi”

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Posted 4 months ago

“I ordered some perfume from this company. It was delivered quickly, in perfect wrapping.”

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Posted 4 months ago

“I have bought two watches from them, and they were both brand new and in perfect condition and cost way below the going market rate. So, I am 100% satisfied so far.”

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Posted 4 months ago

“I ordered two watches for mother’s day (shipping and protection included). Only one watch came in nd never advised of the other watch until i follow and was told a week after mother’s day that they are still waiting for vendor to ship and may take weeks. I was charged shipping protection on this and they refused to reimburse it when i canceled it which is due to so much delay on their end. Not a good experience with customer service. When there’s an issue, it is not resolved well. After this, i cancelled next order as I dont trust the site anymore.”

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Posted 4 months ago

“a 2000 usd watch by Baume and mercier that does perform like a Casio. nothing can be done as Jomashop would charge me restocking fee.”

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Posted 5 months ago

“Just keep up the good job you guys keep doing”

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Posted 5 months ago

“Great service, item shipped really quickly and was as described. I’m completely satisfied with this purchase”

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Posted 5 months ago

“Item RB4165 601/71 54 I have a pair of made in Italy Justin Ray Bans Iove. I ordered another pair online and immediately noticed they felt inferior to my first pair and saw they were made in China. Thinking that was the difference I found these and looked at the photos to see the country of origin, and saw "Made in Italy" so was hoping they were a little better quality than the second pair I purchased. Unfortunately when I got them I saw they were labeled "made in China". Still decent glasses, not as good as the Made in Italy versions, but disappointed the image was incorrect.”

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Posted 5 months ago

“One of my fragrances was broke in shipping and no one will reply to me about it.”

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Posted 5 months ago

“All the purchase process was really good! Good prices, fast delivery! However my bottle came with a few defects ( the ink is peeling off from the bottle).”

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Posted 5 months ago

“Jomashop posted the Gucci Zumi Grainy Leather Top Handle Bag on sale for around $695.00. I place my order and Jomashop cancelled my order because of a pricing error. Per Law Jomashop should have honored their mistake.”

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Posted 5 months ago

“Fast shipping and authentic product!”

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Posted 5 months ago

“The customer service is quite impressive when compared to other stores online. I have made quite a few purchase on this site and i must say i am very impressed. Keep up the good work !”

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Posted 5 months ago

“Good price. Fast service.”

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Posted 5 months ago

“Great price and fast delivery. Will buy from them again.”

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Posted 5 months ago

“Jomashop is the leader for cologne and watches.”

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Posted 5 months ago

“Excellent prices and fast shipping”

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Posted 5 months ago

“Great watch, great price and fast shipping.”

Helpful Report

Posted 5 months ago

Jomashop is rated 3.7 based on 2,907 reviews