Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have made a few purchases from jomashop over the years. I recently purchased creed aventus, I am very concerned it is a fake, I have had this cologne before and this one is MUCH different, no lasting power and it does not even smell the same in general. I emailed them asking about the return policy and have not heard back. If you buy from them you are rolling the dice, I won’t be going back. Happily pay retail for the real thing.”

Helpful Report

Posted 4 years ago

“I ordered a Longines Hydroconquest from Jomashop. It did not work when it arrived. I took it to a watch store and they said it was defective. The watch store was closed when the watch arrived due to the COVID-19 epidemic, but they opened within two weeks of receipt of the watch, and I returned it the next day after receiving the diagnostic that it's defective, well within the 30 days advertised on Jomashop's website. However, Jomashop won't take it back, claims it was scratched, even though it could not have possibly been worn since it was not working and needed to be sized. I've never heard of brand new Swiss watches that arrive broken from reputable, authorized dealers. My concern is Jomashop sold me a counterfeit, broken watch.”

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Posted 4 years ago

“Great selections and fast delivery. Very pleased with all the watches I have purchased. Thanks. CRH”

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Posted 4 years ago

“This is amazing”

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Posted 4 years ago

“Absolute pleasure!”

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Posted 4 years ago

“I have been a customer for a couple of years now, I love my watches that I have purchased for Myself and my partner loves the watches that I have purchased for him. I generally get him a watch on his birthday and some holidays too. I love how easy and quick it is to find what I'm looking for, order and receive the products. Customer service is top notch.”

Helpful Report

Posted 4 years ago

“First purchase. Great experience shopping for choice, reading Jomashop customer reviews gave me confidence in the watch I chose. Ten day DHL tracking from Brooklyn, NYC to Heathrow Airport, UK via customs etc etc. New watch packaged ex factory and sealed. Option to pre-pay customs excise for fuss free payment.”

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Posted 4 years ago

“I always have great experience and they are my most trustworthy place to buy watches.”

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Posted 4 years ago

“Price, delivery, customer service all are perfect”

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Posted 4 years ago

“get here what i expect it”

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Posted 4 years ago

“I am satisfied Jomashop’s price and quality. I really enjoy my new Céline belt nano silver bag!”

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Posted 4 years ago

“My watch is exactly what I wanted and it arrived fast. Thank you!”

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Posted 4 years ago

“Easy process. Had watches in 4 days. Very happy with the products, value and process.”

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Posted 4 years ago

“Great prices, great service!”

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Posted 4 years ago

“I didn't get my order and called the customer service several times, but no one helps me with my order. My order is still held in Fedex location.”

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Posted 4 years ago

“Loved the look and feel of the watch. The price made it even more of a WoW factor! Instantly became one of my favorites.”

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Posted 4 years ago

“Excellent watch...exactly what I was looking for. Fast shipping. Thanks.”

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Posted 4 years ago

“My parcel is lost and they has not return my money yet after 10 days”

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Posted 4 years ago

“I bought a Hamilton watch that I had my eye on for a while. I always seek a deal for my watches as I nearly always get buyers remorse. I am happy with the price and quick shipping. The only issue is not having the hands on experience with the watch. I will be back to buy my next watch only from Jomashop.”

Helpful Report

Posted 4 years ago

“Bought a Movado for my 18yr old son- a special Graduation gift bc- well his graduation was a virtual one. He loves his watch and wears it all of the time! I love the great price and fast delivery! I will shop here again for sure!”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 2,908 reviews