Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,013 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited a week for my order to process. Had to email to ask if they were even working on it. Ended up canceling. It's 2024, it doesn't take a week to box up 6 colognes and put them in the mail. I canceled the order.”

Helpful Report

Posted 9 months ago

“Nothing bad to say about this company at all! top notch fragrances and they always have a speedy order entry ready for you! One thing I would add though is that sometimes the shipping can take a little long, but over time i’m sure that would change! Nonetheless, amazing company.”

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Posted 9 months ago

“Fast and efficient shipping. Excellent product.”

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Posted 9 months ago

“Joma always has a serious collection of watches. Coupled with great prices and fast shipping. Will definitely be buying from Jomashop again.”

Jomashop 5 star review on 20th June 2024

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Posted 9 months ago

“Good customer service and easy check out process.”

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Posted 10 months ago

“I was charged an extra 20$ after checkout for shipping. Never received proper packaging for watch I bought”

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Posted 10 months ago

“everything is great. I very like your website!”

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Posted 10 months ago

“Muy contento con la compra que hice y el tiempo que la recivi”

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Posted 10 months ago

“I ordered some perfume from this company. It was delivered quickly, in perfect wrapping.”

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Posted 10 months ago

“I have bought two watches from them, and they were both brand new and in perfect condition and cost way below the going market rate. So, I am 100% satisfied so far.”

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Posted 10 months ago

“I ordered two watches for mother’s day (shipping and protection included). Only one watch came in nd never advised of the other watch until i follow and was told a week after mother’s day that they are still waiting for vendor to ship and may take weeks. I was charged shipping protection on this and they refused to reimburse it when i canceled it which is due to so much delay on their end. Not a good experience with customer service. When there’s an issue, it is not resolved well. After this, i cancelled next order as I dont trust the site anymore.”

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Posted 10 months ago

“a 2000 usd watch by Baume and mercier that does perform like a Casio. nothing can be done as Jomashop would charge me restocking fee.”

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Posted 10 months ago

“Just keep up the good job you guys keep doing”

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Posted 10 months ago

“Great service, item shipped really quickly and was as described. I’m completely satisfied with this purchase”

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Posted 10 months ago

“Item RB4165 601/71 54 I have a pair of made in Italy Justin Ray Bans Iove. I ordered another pair online and immediately noticed they felt inferior to my first pair and saw they were made in China. Thinking that was the difference I found these and looked at the photos to see the country of origin, and saw "Made in Italy" so was hoping they were a little better quality than the second pair I purchased. Unfortunately when I got them I saw they were labeled "made in China". Still decent glasses, not as good as the Made in Italy versions, but disappointed the image was incorrect.”

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Posted 10 months ago

“One of my fragrances was broke in shipping and no one will reply to me about it.”

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Posted 10 months ago

“All the purchase process was really good! Good prices, fast delivery! However my bottle came with a few defects ( the ink is peeling off from the bottle).”

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Posted 10 months ago

“Jomashop posted the Gucci Zumi Grainy Leather Top Handle Bag on sale for around $695.00. I place my order and Jomashop cancelled my order because of a pricing error. Per Law Jomashop should have honored their mistake.”

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Posted 10 months ago

“Fast shipping and authentic product!”

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Posted 10 months ago

“The customer service is quite impressive when compared to other stores online. I have made quite a few purchase on this site and i must say i am very impressed. Keep up the good work !”

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Posted 10 months ago

Jomashop is rated 3.7 based on 3,013 reviews