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Jomashop Reviews

3.7 Rating 2,907 Reviews
66 %
of reviewers recommend Jomashop
3.7
Based on 2,907 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

877-834-1434

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Anonymous
Anonymous  // 01/01/2019
As always, terrific. Fast shipping. Great customer support
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Posted 8 months ago
Wrong item was shipped but the company still argues that it is the right one. When asked for a refund, charged me for shipping.
Jomashop 1 star review on 28th February 2024
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Posted 8 months ago
Never had a bad experience, my purchases always on time, good quality and service.
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Posted 8 months ago
I’ve ordered a few times, my only complaint is that I received a free shipping code through my email for a particular item but the code didn’t work.
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Posted 8 months ago
Ordered from them many times. Usually very happy with my purchases, and if not, returns were easy.
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Posted 8 months ago
The packaging was not that grate and the sunglasses had a minor sratch. Overall not a bad purchase for the price.
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Posted 8 months ago
I purchased two watches from Jomashop recently Seiko essentials and a citizen Axiom. I found that one of the watch the citizen had minor scratches on it and either of the watches did not have the protective sticker. Seriously suspect if these were used watches sold as new . I sent a message to customer support team and still haven’t heard anything.
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Posted 8 months ago
Fast shipping. Beautiful watch. Fantastic price.
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Posted 8 months ago
Highest quality products, I purchased a pair of Costa sunglasses and they came in the manufacturers box with the case and the cleaning cloth. Very impressed with my purchase, told all my family and friends about Joma Shop! Definitely will be using Joma Shop again!
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Posted 9 months ago
Good prices. Reliable store and perfect transaction.
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Posted 9 months ago
Ordered the item got it exactly when they said i would, products came undamaged and in great condition brand new as described will definitely shop again.
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Posted 9 months ago
Great prices and fast delivery.
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Posted 9 months ago
My last purchase or "Merry Christmas 2023" at Jomashop.com 😁🎄🎁 I like Jomashop for their prices, delivery terms and warranty conditions (hopefully they work as declared - I haven't had to use them yet, which is actually good👌🏻) Customer service could be faster. Not all my requests were resolved (my inquiry about the contents of the watch package) 🤷🏻 And finally, now I find that I can't upload photos here. I wanted to put them here...😜
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Posted 9 months ago
Best prices in comparison to other retailers and with top quality
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Posted 9 months ago
Easiest online shopping experience. Great products and even better prices
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Posted 9 months ago
Relatively good prices on authentic items. Fast shipping. Good customer follow-up. I've never needed to return or exchange anything I've purchased. Nothing to complain about.
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Posted 9 months ago
I love the prices, shipping could be improved a little faster, it would be perfect, but it's on the way to getting better, another increase in the diversity of perfume brands, I looked for some and couldn't find them.
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Posted 9 months ago
Great service from Jomashop. Order arrived as expected. Would definitely buy another Omega from them!
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Posted 9 months ago
Consumer service is terrible. First, they would not deal re my product that would not work. Second, they replied to my 1 star review and told me that I was lying. Lying ? Oh my. My career was in the D.A.'s Office. I don't lie. Jomashop is at best incompetent, worst-case criminal.
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Posted 9 months ago
I love that fact that I got 5 bottles for less and they all have a beautiful yet long lasting smell to them. Well, buy again. I have told about 8/9 people some i know and some strangers have asked what you are wearing it smells so good.
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Posted 9 months ago
Jomashop is rated 3.7 based on 2,907 reviews