Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer Service. The products are extremely amazing! Will definitely buy more items.”

Helpful Report

Posted 3 years ago

“Horrible website! DO NOT buy from them! I spent 2 weeks waiting and they haven't even shipped my order yet! Instead they emailed me saying that I have to wait another 5-6 weeks! NO thanks! SCAMMERS!!!!!!!”

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Posted 3 years ago

“I’m very happy with my purchases”

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Posted 3 years ago

“The item I received appeared to be authentic and in new condition, as one would expect. The shipping was fast and the overall price was very competitive. I was pleased with my experience.”

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Posted 3 years ago

“omashop made it easy to purchase a watch! Prices are great! Shipping is fast! Can’t wait to purchase more”

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Posted 3 years ago

“Very goods support and quality of product”

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Posted 3 years ago

“Item was sent via 2-day delivery as promised and arrived in perfect condition. Customer service reps were very helpful when I called to check progress- my fault as I ordered this item very last minute. Price was very good as well.”

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Posted 3 years ago

“This was my second purchase from Jomoshop both times I received exactly what I ordered at a great price. Very pleased with both watches”

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Posted 3 years ago

“Watch received!! Faster than I expected! Thank you very much ! All is amazing !!!”

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Posted 3 years ago

“Selection extensive and item information thoriugh. In/Out of stock seems to be updated regularly Delivery and shipping updates were timely Returns process expensive and a little opaque but was generally easy enough”

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Posted 3 years ago

“I was very pleased with the price and delivery.”

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Posted 3 years ago

“Great shopping experience and delivery”

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Posted 3 years ago

“I have purchased several items from Jomashop. The whole experience is always great. Fast shipping as well. Thanks!”

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Posted 3 years ago

“They shipped out my sunglasses right away and I received them in just a couple days! They were perfect and came with all the authentication and original case, so nice, would definitely recommend (also paid way less than any other site I found the sunglasses on)”

Helpful Report

Posted 3 years ago

“I have ordered two watches from Jomashop on two separate occasions. I bought them as new and they arrived new with full packaging, boxes, stickers, tags etc. I have ordered from other shops and sometimes they would not send the watches in a box even though they were supposed to be new. I also took the time to read the detailed description of each watch so I knew exactly what I was getting. It also took 3 days to get to Ottawa, so it was a really fast delivery. No complaints.”

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Posted 3 years ago

“Good price”

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Posted 3 years ago

“My shopping experience with Jomashop was very easy and seamless. And my order was delivered ahead of schedule. Will be shopping with them again!”

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Posted 3 years ago

“Excellent service and price was very competitive. My watch is exactly what I expected and am pretty happy with the purchase. My only issue was dealing with DHL in Canada - I was surprise of that in addition to Custom and Tax fees (which I expected) I was charged another service fee on top of the shipping fee?? Not sure what this fee was about but made me uneasy about future purchases. They should be clear that shipping fees include all delivery fees. Taxes are inevitable but don't surprise customers with another fee. I know it's not Jomashop fault but it's their shipping provider.”

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Posted 3 years ago

“Jomashop made it easy to purchase a watch! Prices are great! Shipping is fast! Can’t wait to purchase more!”

Helpful Report

Posted 3 years ago

“Outstanding customer service and very knowledgeable employees”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 2,908 reviews