Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Quick shipping.”

Helpful Report

Posted 2 years ago

“Đã gần 1 tháng rồi,tôi còn chưa nhận được sản phẩm mình đặt mua”

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Posted 2 years ago

“The box is not the same as the one on the website, I have contacted to change it, but I have answered around”

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Posted 2 years ago

“5/5 customer experience!!! had a problem with delivery timeframe, and Jecelle and Dee helped me to solve it!!! Great experience with Jomashop!!!”

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Posted 2 years ago

“Ordered a citizens watch at a great price came very promptly all good thank you”

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Posted 2 years ago

“Purchased a Burberry belt first week of May. However, the belt fits my waist but not my hips. Called today to exchange bc website says you can exchange. That is completely false! You cannot. You have to return and repurchase. Here’s why I’m unhappy. The same belt is over $100 more for a medium. They cannot honor the 30% coupon I used 2 weeks ago. The First Lady I spoke with was clueless. Told me I bought belt too long ago to return. Mind you it was May 4th. Then asked twice for order nbr. Then she was flipping thru screens and had no clue how to maneuver the system. I asked over and over why no exchanges. No response. Also your page states clearly “FREE SHIPPEMF AND FREE RETIRNS”. However in my return email it’s $13.75 to ship back. Hmmmm….an awful lot of confusion. I’m not trying to get something for nothing but this is not the JomaShop I’ve shopped in the past. Will not be purchasing ever again. And buyers beware as they are not honoring what’s on their pages or the emails.”

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Posted 2 years ago

“Easy order, good price. good delivery. All good.”

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Posted 2 years ago

“all is ok the order arrived quick and correct”

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Posted 2 years ago

“I honestly did not have the most pleasurable experience with Jomashop. Shipping times are abhorrent to begin with, and I did not receive my until days after it's expected arrival.”

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Posted 2 years ago

“Ummmm- this "company" is obviously a scam. I've been waiting for a $1000+ watch to ship and apparently a knockoff has been ordered from China because no one can tell me when my order is expected to ship. BUYER BEWARE!!!”

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Posted 2 years ago

“Very happy with my purchase and the speed of delivery.”

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Posted 2 years ago

“I have been waiting for my order for almost a month! What is happening ?”

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Posted 2 years ago

“Jomashop had the advertised watch in stock and shipped it to me quickly. Watch arrived as described and in a timely manner. I have bought other watches from them over the years and have had a pleasant experience. Price is good also on their watches compared to other sellers.”

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Posted 2 years ago

“Great price, easy check out and fast shipping. Great experience with Jomashop”

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Posted 2 years ago

“Bought a great tennis bracelet for my wife at a great price. Have purchased a few nicer swiss watches over the years from Jomashop. I will continue to do business with Jomashop because they have great products and I trust them.”

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Posted 2 years ago

“Arrived quickly at advertised price genuine article”

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Posted 2 years ago

“Bought Delina Exclusif and a Movado watch! Both products exceeded my expectations and are authentic. Will shop again because there prices are unbeatable!!”

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Posted 2 years ago

“I’m really happy with Jomashop I placed my order on Thursday and it was deliver on Sunday !!! The perfumes Nishane are legit . I’m about to place another order for Father’s Day 😎”

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Posted 2 years ago

“As described!”

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Posted 2 years ago

“First time using Jomashop. Recently bought an Omega seamaster and de ville and was extremely pleased with the experience. The watches were brand new as described, well packaged and shipped/delivered on time. Customer service is a bit delayed in getting back to you but overall, pleased with the purchase and would buy and recommend others as well.”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews