Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,013 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ser, ser gut .”

Helpful Report

Posted 1 day ago

“Have bought a number of beautiful and authentic designer jewelries from Jomashop, at great discounts. Although never had any issues with my orders, the customer service did contact me to give updates, they were courteous and helpful. Look out for "In Stock" label, means the item will ship quickly. If the label is missing, expect longer waiting, but you won't be actually charged until it is ready to ship.”

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Posted 1 day ago

“Great price and great customer service.”

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Posted 4 days ago

“Good service and on time delivery process.”

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Posted 5 days ago

“Got exactly what I ordered in a short time.”

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Posted 6 days ago

“I have purchased a number of watches from Jomashop. All arrived in perfect condition and true to their description. All of them have been great values.”

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Posted 1 week ago

“Similar luxury items for half price compared to other major retailers”

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Posted 1 week ago

“Excellent service shipping on time all the time Excellent quality 💯”

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Posted 1 week ago

“Jomashop is my go to place for quality goods at value prices. Shipping is always quick and my products always arrive well packaged and safely. I am constantly referring them to others.”

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Posted 1 week ago

“I have purchased many fragrances from jomashop over the years (at least 20). I had an issue only once, and when I contacted them about my and my issue was immediately resolved. Great customer service. As a youtube cologne reviewer (CarsandCologne), I have no problem telling my subscribers that I purchase fragrances from them.”

Helpful Report

Posted 2 weeks ago

“I have now purchased 5 watches from Jomashop. The computer system charges the wrong sales tax amount for my city. I called and Nadia and she immediately remedied the problem. She even sent me her personal email address so I can contact her in the future if needed.”

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Posted 2 weeks ago

“Love My Ray Bans”

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Posted 2 weeks ago

“Love your customer service, your page with lots of great options, best brands and amazing prices. Keep it up”

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Posted 3 weeks ago

“Great job for Jomashop, I'm really happy with my fragances and great shipping.”

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Posted 3 weeks ago

“Alsways a great go to place to find not only the variety of watches to explore but the specific watch you are looking for at some of the best prices online.”

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Posted 3 weeks ago

“Item was shipped fast and secure, excellent service and exactly as ordered”

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Posted 4 weeks ago

“The selection is great, and the prices are the best available. Shipping was fast and the items were securely packed. Perfect purchase.”

Jomashop 5 star review on 18th March 2025

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Posted 1 month ago

“I was able to get a perfume for a fraction of the price ! I really wanted a specific perfume but could not justify paying full price . I’m so happy with jomoshop ! Quick shipping as well.”

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Posted 1 month ago

“Well run company, great authentic products at reasonable prices. Well done, Jomashop.”

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Posted 1 month ago

“Very fast shipping and excellent customer service on returns. Don't hesitate to order from Jomashop, you definitely won't be disappointed in their 14k jewelry.”

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Posted 1 month ago

Jomashop is rated 3.7 based on 3,013 reviews