“Ordered jeans at the Prime Outlet Store in Norfolk Virginia. Size needed was not in store. Pants delivered was the wrong size. Wanted pants for trip leaving on next day. I was very disappointed. Will never buy from Levi's again.”
“On January 7th, I visited Levi’s at the Tanger Outlets in search of white jeans. I picked one to try on, and when I opened it, I discovered it was stained and soiled inside. The entire pant was covered in filth. The situation caused quite a stir in the store when the associate helping me noticed what had happened. While I love the brand, this incident raises serious concerns about their hygiene and quality control processes. Imagine if it had been a black pair of jeans, and I hadn’t noticed. The potential health risks are alarming.”
“I ordered a pair of jeans for Christmas but they did not fit but they charged me over $15 to ship back. I will never order from them again. In this time of ordering online I can’t believe they would charge a person at this rate. Maybe have more in store so we are not forced to order online!!!”
“Did not receive my daughter’s jeans for Christmas. They did not even have them in stock when they said they did. They did not make it right or even have a good answer. Saying sorry does not resolve any issues. I will never order from them again. What a horrible experience.”
“Levi.in, do not buy anything from here even by mistake, you will regret. They dont have a proper return policy and their customer care is non responsive. Pathetic site to buy anything.”
“Ordered something on the 3rd and as of the 12th haven’t received anything. Levi’s sent me tracking info For DHL. Tried to track and DHL said I needed to contact Levi’s. This is ridiculous.”
“After buying and wearing Levi's 517 boot cut jeans for40+ years , I regretfully switched to WRANGLER because you don't make yours in a 35 inch waist.”
“I bought a jeans which tore in just 8 months. And they said they can't help.
Again, when I purchased online and the clothes did not fit they refused to take them back.”
“I don't understand why every pair of Levi's for women is a 32 inseam. There are taller women out there that need a longer inseam, and 34 will not cut it either.”
“I am having Levi's make headphone/ earphones with a charging cable. But for a few days, I am facing a problem of decreasing charging or weakness in charging the earphones. Even if I charge it fully, it gets discharged automatically within 45-60 minutes without any use. Product photos are attached
So I wish to repair /rectify it at the Levi's service centre. So plz share my contact details, address of Levi's service centre in Pimpri Chinchwad or Pune. Or you can share Levi's authorized channel partner or service channel partner in Pune.
Plz note that if Levis fails to support customers, I have to forcefully post a very bad , worst service support review on social media.
I am trying to contact the Levis store or customer care online, but I don't find any proper response, support from the Levis team.”
“Tried to purchase a denim today from Fairlands branch. No customer service. I practically handed my money over. All I needed was a denim. Did not get anyone to assist. Rather take your money where it is wanted.”
“Horrible experience, their logistics partner ECART messes up the returns . I still not have got my refund and the customer care does not respond to emails or calls . Will never shop on the website again . Extremely unprofessional customer service.”
“I really don’t like stretch pants at all really don’t like it. I’m going to have to find a new place to buy jeans. I’ve bought Levi’s my whole life. I’m 65. I will no longer buy Levi’s because they’re stretch pants.”
“I bought a pair of jeans ($75) at a store in Nashville they did not tell me or has signs that all jean items were 50% nationwide I called Levi's and confirmed that the promotion was actually still ongoing the first guy said I got you I just need a number from the actual tag on the shorts I didn't have them on hand at the moment he said ok I will issue a discount code when you call back and provide the number, got the shorts from my daughter and now I'm calling back and two representatives say they can't access to my order history of purchases in store even though I'm a Levi's member and I can see all orders are registered so BAD for the store for not being up to date with the promos and BAD for having inexperienced people on costumer service that can't even find my order.
Well here I'm writing a bad review on the very same shorts I have the issue with maybe the you all can see and find it.”
“Received 2 new jeans on 3/29/2024.
they already ripped and I called and they said they would get to me in 3 days, nothing. Photo shows the rip on each.
It happened with last 2 pair I bought in 2022.
For 40 yrs i only buy Levi's but I've had enough.”
“Glasgow - Buchanan street store and staff member Chiara was outstanding, product knowledge, time taken to get items , and help with fittings was brilliant 🤩 thank you 🙏”
“I've been a loyal customer of Levi's for decades. Levi's won't settle a small claim I made. They just stopped communicating with me. So, I will never, ever again trust them. The old story: they love you when you keep buying, but when yo need them they disappear.”
